Resources
Type: Report
The golden rules of captive claims management
Over the last two years, the worldwide COVID-19 pandemic, combined with a challenging insurance market for conventional risk transfer, has…
The evolving role of the claims management company
From providing the infrastructure to support greater claims automation through to delivering the breadth of expertise to tackle the most…
How technology, soft skills and empathy are empowering employees
Empathy + Technology: Learn how technology, soft skills and empathy work together to empower employees across your organization It's no…
Why insurance fraud in Singapore keeps rising
Following the recent revelation in the Singapore Parliament of a tripling in the reports of insurance fraud in Singapore, Chan Hwee Seng, a…
Crawford's Code of Business Conduct and Ethics - Amended July 29, 2022
Since 1941, Crawford and Company has built a business around its founding principles of honesty, integrity and quality. Our employees…
Crawford 2021 Global Citizenship report
With Crawford's worldwide network of experts dedicated to restoring lives, businesses and communities, we strive to be responsible global…
Winter Storm Uri and Viola: proactive and efficient claims management response
When Winter Storm Uri and Viola hit the U.S. in early 2021, it created havoc across the southern part of the U.S. A combination of…
Medical malpractice and COVID-19 in the United Arab Emirates
The coronavirus pandemic has affected many aspects of healthcare including medical malpractice. Liability experts at Crawford Middle East…
Responding to a Market in Flux — What Does the Pandemic mean for the Insurance Industry?
In our latest whitepaper, "Responding to a Market in Flux — What Does the Pandemic mean for the Insurance Industry?", senior figures from…
Beirut explosion
Crawford looks at the comparisons being drawn between the Beirut disaster and the Tianjin explosion of 2015, which resulted in total…
COVID-19 Workers Compensation regulatory updates
Traditionally, the flu and other infectious diseases have not been covered or accepted under workers compensation, and many states…
2019 Annual Report
In 2019, we built upon the strong foundation that began with our cultural renaissance in 2018. Our investments in technology and our…