Resources
Business Line: Managed Repair
Technical Update: Marine claims in the Middle East
Conflict in the Middle East is having profound implications for global shipping, trade routes and marine insurance exposures. From…
Data & automation trends: Practical predictions for claims
Advancements in analytics and automation are reshaping claims operations — from faster decisioning to more consistent execution.…
Crawford Contractor Connection announces strategic partnership with Helixco
Contractor Connection, a leading managed repair network and a Crawford & Company business, is pleased to announce a strategic…
Technical Update: Middle East
The current geopolitical instability and ongoing conflict in the Middle East is generating a range of potential exposures across a…
Crawford releases "Built for the Future: 2026 Predictions"
Built for the Future: U.S. Predictions Report 2026, a new report from Crawford & Company, explores the forces reshaping the…
Built for the future: U.S. predictions report 2026 and beyond
The "Built for the Future: 2026 Predictions" report explores the forces reshaping the insurance claims industry and offers expert…
The foundation of modern claims performance
This report draws on industry research and published data to examine the role of claims segmentation in modern claims performance,…
Crawford & Company announces new operating divisions
Crawford has announced a new global operating structure designed to accelerate its client-centric strategy to deliver an integrated…
Maximizing recovery: How tenacity won a difficult PIP claim
This case study details how a $10,000 Florida PIP claim was initially missed due to insufficient documentation and administrative…
Crawford announces leadership transition; appoints W. Bruce Swain, Jr. Interim President & CEO
Crawford is pleased to announce that W. Bruce Swain, Jr., will assume the role of interim president & chief executive officer…
The internalization cycle: Why going in-house isn't always the answer
The idea of bringing services in-house, whether it’s claims adjusting, third-party administration, or contents valuation, seems…
The insurance affordability outlook
This report, developed by CB Insights and Crawford & Company, offers a data-driven roadmap for addressing affordability. By…