Resources
Business Line: Loss Adjusting
2026 Managed Repair Market Report: Restoration contractors face labor and cost pressures
58% of restoration contractors are absorbing higher labor costs, Contractor Connection research finds.Based on feedback from…
The evolution of content claims
Contents claims are growing more complex due to rising replacement costs, technology-rich households, catastrophe losses, and…
Environmental risk consulting
Environmental risks are becoming increasingly complex, with regulatory change, pollution incidents, environmental liabilities and…
Turning a denied cargo claim into full recovery
When a damaged shipment resulted in a denied claim, both coverage and recovery were put at risk. By providing clear coverage…
Accessing landslide damage under civil works exclusions
Typhoon-driven landslides hit a solar site, but issues arose on coverage for insured civil works and excluded cut slopes. This was…
Defective design or defective workmanship? Challenges of analyzing root cause
In a disputed highway collapse where the insured advanced a typhoon narrative, independent forensic findings on design and…
Driving an optimized restoration strategy for a battery explosion fire loss
A battery explosion caused fire and smoke contamination in a power plant control building, with the OEM initially recommending full…
Damage to marine cargo – repair, replace and recovery
An eight-figure generator set was fire-damaged during sea transit hot works; a targeted technical survey validated what truly needed…
Managing liability exposure for component defects
A defective electronics component triggered a costly recall and replacement—requiring precise allocation across Products Liability,…
Managing delicate relations in liability claims - A case of triple errors
A high-stakes contamination incident escalated into a sensitive liability negotiation with a key customer—defused through careful…
Navigating regulatory complexities for flood loss in a bonded warehouse
A seven-figure bonded-warehouse flood loss complicated by customs control, multiple cargo interests and duty exposure—managed…
Cyber claims in Asia: A race to respond
An in-depth look at cyber claims in Asia, covering ransomware, social engineering, business interruption, and data breach risks.…