Resources
Business Line: Loss Adjusting
Market update: Emerging vulnerabilities in PHP and potential claims implications
Newly identified vulnerabilities in PHP, a widely used programming language, have raised concerns about potential cyber attacks and…
Global Technical Services
Complex losses demand specialist knowledge, strong coordination and the ability to bring the right expertise together quickly.…
Real Stories. Real Impact. Reducing multi-million-dollar exposure
When a formulation error disrupted export markets and created significant financial exposure, Crawford moved quickly to contain the…
Real Stories. Real Impact. Scaling response when claims surge
When a sudden influx of claims stretched available resources, Crawford used alternative inspection technology to keep claims moving.…
2026 Managed Repair Market Report: Restoration contractors face labor and cost pressures
58% of restoration contractors are absorbing higher labor costs, Contractor Connection research finds.Based on feedback from…
The evolution of content claims
Contents claims are growing more complex due to rising replacement costs, technology-rich households, catastrophe losses, and…
Environmental risk consulting
Environmental risks are becoming increasingly complex, with regulatory change, pollution incidents, environmental liabilities and…
Turning a denied cargo claim into full recovery
When a damaged shipment resulted in a denied claim, both coverage and recovery were put at risk. By providing clear coverage…
Accessing landslide damage under civil works exclusions
Typhoon-driven landslides hit a solar site, but issues arose on coverage for insured civil works and excluded cut slopes. This was…
Defective design or defective workmanship? Challenges of analyzing root cause
In a disputed highway collapse where the insured advanced a typhoon narrative, independent forensic findings on design and…
Driving an optimized restoration strategy for a battery explosion fire loss
A battery explosion caused fire and smoke contamination in a power plant control building, with the OEM initially recommending full…
Damage to marine cargo – repair, replace and recovery
An eight-figure generator set was fire-damaged during sea transit hot works; a targeted technical survey validated what truly needed…