Loss Adjusting

Expertise for any type of loss.
Anytime. Anywhere.

From minor damage to major, catastrophic events, Crawford is there with the right team, the right technology, and the right processes to help you restore and rebuild.

The most efficient process for every claim

With over 75 years in the business, Crawford knows loss adjusting. And as one of the industry’s leaders in innovation, Crawford brings a unique combination of traditional services and technology-driven enhancements to optimize its handling of every claim.

When you need an experienced adjuster onsite, we’ve got the best in the business. When you’d like to offer policyholders the chance to submit claims themselves, we’ve got the technology to make it happen and the processes to ensure it gets done right. With our entire suite of services at your disposal, you’ll save time and money, while increasing policyholders satisfaction.

Specialized expertise

Our vast network includes experts in virtually every industry with experience handling every type of loss. Learn more about solutions for insurers, brokers, construction, hospitality, property, auto, workers compensation, cyber risk, and more.

TruLook

TruLook, from Crawford & Company, changes the game by leveraging mobile self-service, on-demand field service, desk adjusting and traditional field adjusting to significantly cut costs and accelerate time in process. Learn more >

The world’s most complex losses require the industry’s most experienced adjusters

Crawford's Global Technical Services meets the world’s most challenging claims head on

Crawford GTS is a team of experts with the experience and industry focus to evaluate and assess damages for major insurance claim events under extreme conditions. Covering virtually every industry and geographic region, our team of strategic loss managers and technical adjusters is the largest and most experienced in the world.

Learn more Explore our roster of GTS adjusters

WeGoLook — the on-demand alternative

Lower cost and faster service for low to mid-complexity claims

Crawford's subsidiary, WeGoLook, combines technology with an on-demand workforce of over 40,000 Lookers to gather and validate information anytime, anywhere. Combined with desk services provided by Crawford or your own in-house resources, WeGoLook can dramatically cut costs and accelerate time-in-process for low to mid-complexity claims.

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Combining the resources of one of the world's largest TPA firms with one of the world's largest sharing economy platforms will result in true innovation within the insurance industry...
Forbes.com

Global coverage

Crawford brings together a growing roster of over 9,000 employees and over 50,000 field resources in over 70 countries around the world. With Crawford as your partner, you and your customers can leverage our services for claims in virtually any location, all through a single point of contact.

Learn more Explore our locations

Ready to respond. Day or night.

In 1971, Crawford revolutionized the industry by introducing our 24/7 claims intake service. Today, Crawford continues to expand its claims intake capabilities, offering omnichannel support to you and your clients around the clock.