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  • Services
    • Loss Adjusting
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    When loss occurs, Crawford is there with the right team, the right technology, and the right processes to help you restore and rebuild.

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    From loss adjusting to medical management to managed repair and more, Crawford delivers effective TPA solutions to save you time and money.

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    Deliver a world-class experience to your customers from first notice of loss all the way through to finished repair.

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    A comprehensive set of clinical management programs focused on compassionate care.

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    Bringing the gig economy to the enterprise to deliver faster, more cost-effective results.

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    Industry-leading adjusters combined with innovations in technology and workforce management deliver value to clients when they need it most.

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    Get details on all of Crawford's services in our easy-to-navigate online catalog.

    Explore our services

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    Global Insurance Carriers Previewcard

    Optimize your claims processes and delight your customers.

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    Backed by our innovative array of services, you’ll always be the hero to your clients.

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    Comprehensive solutions for businesses in any industry.

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    Exceeding expectations for syndicates, brokers, insureds, coverholders, and MGAs.

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    Understanding the ever-changing risks of the modern rural economy.

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    Specialized expertise for those who build.

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    Navigating the complex landscape of production risk.

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    Supporting the unique and ever-changing risks of financial institutions.

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    Delivering on our mission so you can focus on yours.

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    Driving efficiency, building customer satisfaction and protecting your brand.

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    Keeping the engine of commerce running.

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    Expert service in a complex, large-scale and high-profile sector.

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    Global expertise for large-scale operations.

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    Knowledge, skills and experience in energy, power generation, and renewables.

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    Innovation and data-driven efficiencies deliver value for public entities.

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    Exceptional service, information and reassurance in a fast-paced business.

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    Managing risk in one of the world's largest industries.

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    Frictionless intake, rapid response, and comprehensive coverage.

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    We’re not just embracing change, we’re leading it.

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    Leading-edge estimate review technology that eliminates friction and ensures faster, more accurate property repair estimates.

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    Streamlined, accurate estimating from a single source.

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    Combining technology with an on-demand workforce to help businesses gather and validate information anytime, anywhere.

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    Empowering policyholders to safely submit their own claims data.

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    Get a detailed report with measurements and information about the exterior of a property by taking just a few perimeter photos.

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    Access next-gen claims processing

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    Using Digital Assist, adjusters can quickly and easily request the individual services they need to close claims.

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    Claims handling that adapts to your needs.

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    Helping you prepare for and respond to any product recall.

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    Combining IoT technology with IICRC certified water loss specialists to deliver rapid and reliable response.

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    Learn about Crawford's mission, vision, values, and the over 75 years of history that have made us who we are today.

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    With hundreds of offices and service centers around the world, Crawford is everywhere you need to be.

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    Crawford’s strong and seasoned leadership team leverages its extensive knowledge and industry experience to drive our business.

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    We strive to make a positive impact on the communities in which we live and work.

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    At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Won't you join us?

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    Discover recent placements, company news and additional Crawford resources.

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    The Crawford blog publishes regularly on our people, our company and the industries we serve.

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    We’re here to help! Team members around the world are standing by to assist you and your business.

  • Resources
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Medical Management

The right care for your claimants. The right processes for you.

Better outcomes start with proactive, compassionate care

Crawford delivers specialized, one-on-one care for your injured workers or policyholders, meeting their unique needs and facilitating rapid, full recovery.

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Instead of a one-size-fits-all approach, our clinical professionals select best-fit services and craft personalized care solutions to support better health outcomes for all of our patients.

Crawford’s Broadspire brand is a world-renowned leader in medical management and offers a comprehensive set of end-to-end clinical management programs to meet virtually any need. Our specialists understand the value of the right care to both claimants and insurers as they work daily to restore the lives of those who have been injured.

Managed by experts to maximize efficiencies

Providing the right care doesn’t mean costs have to be out of control. With Crawford, every claim is managed by an industry-leading team of medical experts that not only ensures patients are receiving the right care, but also that processes are efficient and costs are accountable.

An efficient recovery benefits both patient and payer. But the right care is about more than just speed. Through the management of every claim, Crawford provides a host of review services to maximize efficiencies for the patient and the business. These include:

  • Case and Care Mgmt
  • Physician review
  • Medical bill review
  • Utilization review
  • Pharmacy review

Data to drive your decisions

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Going beyond claim management, Crawford’s medical management services can provide detailed data to help your business better predict and plan for future medical claim costs. By giving you a 360-degree view of your medical management claims, Crawford enables better outcomes and more effective risk management for your business.

Learn more

Industry-leading data and analytics program

We believe data becomes valuable when it informs and drives program improvement. Behind each of our services is a base of industry-leading data and analytics used to shape and improve service delivery throughout the life of a claim and implemented across entire programs by our client service teams. With a company-wide focus on continuous improvement, we are geared towards looking for advanced ways to analyze data, find new insights, and share those findings with our customers.

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Care management for loved ones

There are no simple solutions when making care decisions involving the elderly, disabled or chronically ill, but we can help make it easier

Acting as client advocates, medical advisors or surrogate family members, our care managers work with clients to assess needs and recommend options for the care of loved ones. Our case managers include registered nurses, vocational counselors and masters-level social workers with extensive backgrounds that power an understanding of the intricacies of the psychosocial, environmental, financial, legal and other health-related needs each client faces.

From living arrangement evaluation and coordination to medical bill auditing, we find the highest quality and most cost-effective solutions while delivering care with compassion.

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Key Contacts

Only show contacts serving:

Marc Cunningham Chief Sales & Marketing Officer – Broadspire, U.S.Marc Cunningham
Marc Cunningham
Chief Sales & Marketing Officer – Broadspire, U.S.
Locations Served
United States

More information
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Bentley Laytin
SVP Strategy & Transformation US - Loss Adjusting
Locations Served
United States

More information

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