Report
Built for the future: U.S. predictions report 2026 and beyond
The "Built for the Future: 2026 Predictions" report explores the forces reshaping the insurance claims industry and offers expert insight into how organizations can prepare for what lies ahead. As the industry enters 2026 amid evolving catastrophe risk, accelerating digital adoption, and shifting market conditions, the report brings together perspectives from Crawford leaders across its U.S. operations. Their insights highlight where the claims ecosystem is headed and what it will take to build resilience, intelligence, and adaptability in an increasingly complex environment.
Hear directly from these thought leaders as they share their perspectives on the trends shaping 2026—watch the videos to learn more.