Resources
Industry: Hospitality
Beyond the claim - What do AI, people skills, and proactive claims management have in common
In this episode, recorded live at RISKWORLD 2025, Kurt Leisure, VP of Risk Services at The Cheesecake Factory, shares how his team…
Crawford Chat: Episode 16 - The role of a complex claims adjuster
With Garrett Spina, Ontario Director, Global Technical Services, Canada. Garrett takes us behind the scenes of what it means to be a…
U.S. large loss claims review and outlook
This report explores the pressing challenges facing U.S. insurers today—and those on the horizon—when it comes to managing large and…
Crawford Chat: Episode 15 - Culture, leadership & legacy
With Rohit Verma, President & CEO of Crawford & Company. In this episode, Rohit shares some of the journey that brought him…
Crawford Chat: Episode 14 - Mentorship & volunteering
With Lynne Venkateshwaran, Manager, Office Administration, TPA Canada. In this episode, Lynne shares her passion for supporting new…
Commercial Transportation Unit (CTU) brochure
Crawford's Commercial Transportation Unit (CTU) provides a suite of industry-leading claims management solutions in the trucking,…
Crawford Chat: Episode 13 - Contractor Connection Canada
With Andrea Kirkland, Director of Operations, Platform Solutions & Contractor Connection Canada. In this episode, Andrea tells…
Crawford & Company's large loss report highlights the need for adaptability to respond to volatile claims environment
Large Loss Claims Review and Outlook report illustrates challenges affecting insurers now and in the future. While extreme weather…
Crawford’s large loss report: Adapting to today’s volatile claims environment
This new report illustrates challenges affecting insurers now and in the future when it comes to large and complex claims. While…
Tariffs and claims inflation — The impact on the claims industry
Over the past several months, tariffs have remained a prominent topic in global headlines, often discussed in the context of their…
Crawford Chat: Episode 12 - How to build and leverage your network
With Douglas Dick, VP, Client Success/Technical Lead, Crawford Global Technical Services (GTS). In this episode, Douglas shares tips…
Crawford Chat: Episode 11 - Turvi
With Andy Hutchinson, CRO of Turvi and Sam Krishnamurthy, CTO of Turvi. In this episode, Andy and Sam introduce what Turvi is all…