Resources
Industry: Hospitality
The golden rules of captive claims management
Over the last two years, the worldwide COVID-19 pandemic, combined with a challenging insurance market for conventional risk transfer, has…
Employers must “re-examine” empathy towards employees to benefit customer experience
Crawford’s managing director, UK and Ireland spoke to The Insurer TV about the need for a work environment which is conducive to the best…
Fostering empathy in the workplace
Empathy is a vital component that can influence an insured's experience during and after a claim is handled. In this piece, you will learn…
How technology, soft skills and empathy are empowering employees
Empathy + Technology: Learn how technology, soft skills and empathy work together to empower employees across your organization It's no…
Disability & Leave: employee experience video
Respect and care is not just an offering, it is the heart of who we are.
Crawford Inspection Services brochure
Whether you need a simple ladder assist or a complete roof inspection, Crawford Inspection Services has the right roof inspector for any…
Technical update 1: Ukraine
The current war between Russia and Ukraine is generating a number of potential exposures for insurers and their clients across a broad…
Building Consulting
A concierge-level solution for expert services Whether you are handling moderate to large, complex losses or anywhere in between,…
Market update: Russia-Ukraine
We are deeply saddened by the war in Ukraine that escalated last week. We hope for the safety ofthe Ukrainian people, all those in harm’s…
Cyber and business interruption
Crawford recognizes the recent exponential growth of cyber-crime; understands the devastating operational damage that can result from a…
What to do about the financial stress impacting your employees and claims with Erika Wasserman
If an employee is out for a while with an illness or is distracted by a messy divorce… You’d want them to feel safe sharing — especially…
Multi-factor Authentication - the cyber seatbelt all companies should use
In today’s world of computers, smartphones and other internet-enabled devices, the metaphorical car crash we all want to avoid is the…