White Paper
The workers compensation impacts of 2019 Coronavirus
As the 2019 Coronavirus (COVID-19) begins to spread in the United States, questions of the impact on workers compensation claims are…
Resources
Type: White Paper
White Paper
Best practices for increasing policyholder retention and satisfaction
The U.S. property and casualty (P&C) insurance market continues to rank among the most competitive in the world, and the competition…
White Paper
The insurance impacts of the 2019 Novel Coronavirus
The outbreak of the 2019 Novel Coronavirus in Wuhan City, Hubei Province of China, has prompted questions of how insurance policies might…
White Paper
5 innovative approaches that will help improve return-to-work strategies
As the term “return-to-work” (RTW) indicates, the purpose of this type of program is to get injured workers back on the job. The added…
White Paper
A new look at claims: Innovation is improving the customer experience
Insurers are beginning to differentiate their offerings through claims innovation. With the advent of innovative technologies, the claims…
White Paper
The Australian electricity market
The electrical grid in Australia, managed by the National Electricity Market (NEM) is one of the world’s longest interconnected power…
White Paper
How TPAs can help risk managers use technology to optimize claims outcomes
Managing a claim means dealing with a loss that’s already happened, so it makes sense that claims administration can be perceived as a…
White Paper
Obese, stressed and sick: comorbid conditions in workers compensation
As our population ages, chronic health conditions will become more prevalent and significant in the workforce. Chronic…
White Paper
The Internet of Things (IoT) will change claims and risk forever
The insurance industry has been investing heavily into new technologies, and one particular technology has clearly demonstrated the…
White Paper
Techniques for managing difficult claimants
Managing difficult claimants is part of the job for anyone who handles claims in a professional capacity. For the more seasoned…
White Paper
Best practices to managing workers compensation costs
Absenteeism significantly impacts corporate profitability, costing Canadian companies over $16 billion per year. In the United States and…
White Paper
Common insurance coverage issues in errors and omissions claims
Professional liability, specifically errors and omissions, continues to be a rather specialized type of insurance coverage requiring a…
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