Resources
Type: White Paper
How experience and data combined enhance managed care solutions — from start to finish
For companies looking to refresh their approach to care management for injured workers, it may be time for a program assessment. Leveraging…
Building a technology ecosystem that enables a superior property claim customer experience
Insurers face formidable challenges when it comes to the end-to-end handling of high-volume property claims. They must deal with…
Multi-factor Authentication - the cyber seatbelt all companies should use
In today’s world of computers, smartphones and other internet-enabled devices, the metaphorical car crash we all want to avoid is the…
A guide to successfully managing cyber claims
The cyber threat environment continues to evolve and change at a rapid pace. In the relatively short history of cyber risk, the rise of…
How empathetic claim management helps avoid large jury awards and nuclear verdicts
Defined as judgments amounting to more than $10 million, nuclear verdicts are well-known in the insurance industry. And over the years, the…
Belt and Road Initiative (BRI) and the insurance sector
Insurance companies exposed to the myriad of risks within projects spanning the Belt Road will need to be able to call upon the services of…
Mental illness and advocacy at work: A holistic solution to a $200B problem
Over the past few years, cases of injured workers with mental health issues have become more prevalent. And while the challenge isn't…
How a strategic role enables adjusters to improve claims outcomes
As costs continue to significantly rise, the challenge for risk managers to reduce expenses for their organization has become greater than…
Lessons from a front line cyber adjuster
The level of sophistication cybercriminals employ to target their victims, ranging from small to large enterprises, can be likened to…
A pain in the neck: the ergonomic impacts of working from home
As the COVID-19 pandemic hit earlier this year, employers around the globe had to swiftly react to the changing work environment. This has…
Essential elements of effective TPA partnerships
A fragmented relationship with your TPA may get the job done, but it can result in lost opportunity for savings, efficiency, and seamless…
The fight against insurance fraud
The identification of fraud and successful prosecution when required demands a multifaceted approach that spans the full insurance process.…