White Paper
Unemployment insurance in an era of exceptional circumstances
As a result of the health crisis caused by the global spread of the coronavirus, the Government of Chile has implemented an Emergency…
Resources
Type: White Paper
White Paper
5 Key components to successful claims management during a crisis
A crisis can refer to many kinds of events, from a mass shooting to a wildfire, hurricane, or even a viral pandemic. By definition, a…
White Paper
COVID-19 & business: 5 steps to a safer reopening
As we continue to make headway in the battle against COVID-19, additional factories, warehouses, offices and other businesses will begin…
White Paper
Coronavirus and business interruption
The impact of COVID-19 on the insurance sector rapidly changes and since our report in January 2020 on this subject, there have been…
White Paper
Construction — Built to last
The global construction boom of the last 10 years shows little signs of slowing as demand for new housing, enhanced…
White Paper
The workers compensation impacts of 2019 Coronavirus
As the 2019 Coronavirus (COVID-19) begins to spread in the United States, questions of the impact on workers compensation claims are…
White Paper
Best practices for increasing policyholder retention and satisfaction
The U.S. property and casualty (P&C) insurance market continues to rank among the most competitive in the world, and the competition…
White Paper
The insurance impacts of the 2019 Novel Coronavirus
The outbreak of the 2019 Novel Coronavirus in Wuhan City, Hubei Province of China, has prompted questions of how insurance policies might…
White Paper
5 innovative approaches that will help improve return-to-work strategies
As the term “return-to-work” (RTW) indicates, the purpose of this type of program is to get injured workers back on the job. The added…
White Paper
A new look at claims: Innovation is improving the customer experience
Insurers are beginning to differentiate their offerings through claims innovation. With the advent of innovative technologies, the claims…
White Paper
The Australian electricity market
The electrical grid in Australia, managed by the National Electricity Market (NEM) is one of the world’s longest interconnected power…
White Paper
How TPAs can help risk managers use technology to optimize claims outcomes
Managing a claim means dealing with a loss that’s already happened, so it makes sense that claims administration can be perceived as a…