Resources
Industry: Insurance Brokers
The insurance affordability outlook
This report, developed by CB Insights and Crawford & Company, offers a data-driven roadmap for addressing affordability. By…
Transforming the member claims experience
See how a leading UK membership-based insurer partnered with Crawford TPA to achieve a 95 NPS, a 9.6 out of 10 satisfaction score,…
Claims expertise without borders
Crawford delivers confidence and control for organizations managing claims across multiple regions. With a presence in seventy…
Beyond the claim - What do AI, people skills, and proactive claims management have in common
In this episode, recorded live at RISKWORLD 2025, Kurt Leisure, VP of Risk Services at The Cheesecake Factory, shares how his team…
Crawford Construction and Engineering
Crawford delivers worldwide expertise in construction and engineering. Our unique combination of experienced and qualified…
Crawford Chat: Episode 16 - The role of a complex claims adjuster
With Garrett Spina, Ontario Director, Global Technical Services, Canada. Garrett takes us behind the scenes of what it means to be a…
A comprehensive introduction to wind farms
Wind farms are large-scale power generation installations composed of multiple wind turbines strategically placed to harness wind…
The race to scale
In recent years, wind turbines have grown in size and capacity, featuring larger rotor diameters and taller towers to capture more…
Strategic documentation cuts claim by 84%
Faced with a $250K injury claim backed by minimal evidence, Crawford’s adjuster used strategic documentation and a BI worksheet to…
Rapid response drives confident coverage decision
When a serious motorcycle accident raised urgent questions about workers’ comp eligibility, Crawford’s same-day response and…
Above-and-beyond field response secures key claim details
When a stolen semi-truck case came in on a Sunday, Crawford’s adjuster drove over six hours round-trip to gather critical evidence.…
U.S. large loss claims review and outlook
This report explores the pressing challenges facing U.S. insurers today—and those on the horizon—when it comes to managing large and…