Resources
Industry: Insurance Brokers
Workplace wellness guide
At Broadspire, our mission is to restore lives. This is why we created this guide to help you improve your flexibility and help you…
Crawford announces multiple key appointments across Middle East operations
Crawford is pleased to announce a significant expansion of its Middle East claims team, with five key appointments across the…
Four leaders. One conversation that actually matters.
RTW Metrics That Matter: Driving culture change and cost savings — hosted by Mark Delew, VP of consultative analytics at Broadspire,…
Sustainability has strategic importance in the claims industry and is increasingly driving business decisions, newly released Crawford & Company sustainability report reveals
Crawford & Company released its first annual Sustainability Report, providing a much-needed lens into claims industry…
Sustainability: a global claims industry perspective
A cross-section of global claims leaders from Crawford’s carrier and broker partner organizations completed a quantitative survey…
Crawford announces leadership transition; appoints W. Bruce Swain, Jr. Interim President & CEO
Crawford is pleased to announce that W. Bruce Swain, Jr., will assume the role of interim president & chief executive officer…
13,000 volts. One steady hand.
This narrative highlights the critical support provided by Broadspire to an injured worker who suffered severe burns from a…
Crawford Chat: Episode 18 - From industry icon to retirement: The legacy of Larry Thomas
With Larry Thomas, Global President - Platform Solutions. In this special episode of Crawford Chat, we sit down with Larry as he…
The internalization cycle: Why going in-house isn't always the answer
The idea of bringing services in-house, whether it’s claims adjusting, third-party administration, or contents valuation, seems…
Crawford Chat: Episode 17 - Carrier wisdom meets service provider innovation
With Lance Malcolm, U.S. President - Contractor Connection. In this episode, Lance shares how his experience on the insurance…
The insurance affordability outlook
This report, developed by CB Insights and Crawford & Company, offers a data-driven roadmap for addressing affordability. By…
Transforming the member claims experience
See how a leading UK membership-based insurer partnered with Crawford TPA to achieve a 95 NPS, a 9.6 out of 10 satisfaction score,…