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  • Services
    • Loss Adjusting
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    Global Loss Adjusting Preview Cards 480X270

    When loss occurs, Crawford is there with the right team, the right technology, and the right processes to help you restore and rebuild.

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    From loss adjusting to medical management to managed repair and more, Crawford delivers effective TPA solutions to save you time and money.

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    Deliver a world-class experience to your customers from first notice of loss all the way through to finished repair.

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    A comprehensive set of clinical management programs focused on compassionate care.

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    Bringing the gig economy to the enterprise to deliver faster, more cost-effective results.

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    Industry-leading adjusters combined with innovations in technology and workforce management deliver value to clients when they need it most.

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    Get details on all of Crawford's services in our easy-to-navigate online catalog.

    Explore our services

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    Global Insurance Carriers Previewcard

    Optimize your claims processes and delight your customers.

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    Backed by our innovative array of services, you’ll always be the hero to your clients.

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    Comprehensive solutions for businesses in any industry.

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    Exceeding expectations for syndicates, brokers, insureds, coverholders, and MGAs.

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    Understanding the ever-changing risks of the modern rural economy.

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    Specialized expertise for those who build.

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    Navigating the complex landscape of production risk.

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    Delivering on our mission so you can focus on yours.

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    Driving efficiency, building customer satisfaction and protecting your brand.

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    Keeping the engine of commerce running.

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    Managing risk in one of the world's largest industries.

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    Frictionless intake, rapid response, and comprehensive coverage.

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    We’re not just embracing change, we’re leading it.

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    Leading-edge estimate review technology that eliminates friction and ensures faster, more accurate property repair estimates.

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    Streamlined, accurate estimating from a single source.

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    Combining technology with an on-demand workforce to help businesses gather and validate information anytime, anywhere.

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    Empowering policyholders to safely submit their own claims data.

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    Get a detailed report with measurements and information about the exterior of a property by taking just a few perimeter photos.

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    Access next-gen claims processing

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    Using Digital Assist, adjusters can quickly and easily request the individual services they need to close claims.

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    Claims handling that adapts to your needs.

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    Helping you prepare for and respond to any product recall.

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Crawford for Insurance Brokers

Backed by our innovative array of services, you’ll always deliver value to your clients

Get a free consultation

Partner with an industry leader

Crawford delivers customized solutions to solve your clients' claims handling challenges

Your clients look to you for help in navigating the complex and costly world of risk. Fortunately, you can look to Crawford to help you exceed your clients’ expectations.

Crawford combines the benefits of a trusted legacy with innovations on the cutting edge of claims technology. We deliver customized solutions backed by decades of experience and driven by our mission — to restore and enhance lives, businesses and communities. From the personal touch required to bring injured workers back to health to technology-driven automations that drive efficiency and handle claims on a massive scale, Crawford can support the claims handling needs of any business, from regional programs to full-scale, international operations.

Explore our services

Industry-leading expertise

With over 75 years in the business, our team delivers the expertise you need.

Customizable solutions

Tailor solutions to each of your clients’ needs. Deliver value across a broad spectrum of services.

Global scale

Available 24/7 — all around the world. Scale up or down as needed to meet demand.

Case Study

Expertise that drives innovation

New York State’s largest private employer and Crawford are breaking new ground with a workers compensation program that has decreased absences and saved millions of dollars in disability-related costs.

Read more

Key Contacts

Only show contacts serving:

Photo of Steve Blakemore
Steve Blakemore
Vice President, Managing Director - U.S. Loss Adj. Service, Midwest Region
Locations Served
United States

More information
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Tom Carstens
Vice President, Director Of Property Claims, U.S. Loss Adjusting
Locations Served
United States

More information
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Jon Egurrola
VP - Managing Director, Global Technical Services Western Region
Locations Served
United States

More information
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Paul Kottler
US President - Global Technical Services
Locations Served
United States

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Mike Law
VP - Managing Director, Global Technical Services
Locations Served
United States

More information
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Bentley Laytin
SVP Strategy & Transformation US - Loss Adjusting
Locations Served
United States

More information
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Don Payne
VP -Regional Manager & Managing Director – U.S. Commercial Transportation Unit
Locations Served
United States

More information
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Dester Terry
Director of Casualty
Locations Served
United States

More information
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Baoling Wang
Vice President, Managing Director International Executive General Adjuster
Locations Served
United States

More information
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Bob Welsh
VP - Managing Director, GTS Eastern Region
Locations Served
United States

More information

Key solutions for insurance brokers

All your claims handling solutions. All in one place.

Connecting your clients with Crawford means connecting them with expertise for most any conceivable claims challenge. Our team can help your clients manage risk exposures, and our expert adjusters are trained in the most effective incident response. With Crawford comes the peace of mind you get from knowing your clients’ needs are understood from every angle.

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Learn More:

  • Third Party Administration
  • Loss Adjusting
  • Managed Repair
  • Medical Management
  • Catastrophe Response
  • Property
  • Auto
  • Casualty / Liability
  • Large and Complex Losses
  • Workers Compensation
  • Disability and Leave
  • Accident and Health
  • Cyber Risk
  • Forensic Accounting
  • Product Recall

Deploy cutting-edge innovations to save your clients time and money

Staying competitive means constantly innovating, but effectively leveraging technology and trends can require significant investment. Fortunately, with Crawford as your partner, you and your clients can keep ahead of the curve through our ever-growing array of exclusive claims innovations.

For example, Crawford's subsidiary, WeGoLook, can provide on-demand field services to capture imagery and information rapidly and at massive scale. These services not only facilitate innovative loss-adjusting solutions such as TruLook, but also create opportunities to deliver site inspections, document services, and other customized services and workflows delivered around the world in as little one day. 

Learn More:

  • Managed Repair
  • Cyber Risk

Deliver TPA services focused on compassionate care

With Crawford, your clients get an experienced and trusted third party administrator capable of providing end-to-end management of even the most complicated claims. Plus, medically-related claims are handled by Crawford's team of experts focused on driving better outcomes for both the patient and the business.

Through its subsidiary company, Broadspire, Crawford can provide your clients with integrated account teams to manage claims from beginning to end. Our services are fully customizable and may include loss adjusters, nurse and physician reviewers, client advocates, absence coordinators, and more—whatever expertise is needed to best serve your clients and their claimants.

Learn More:

  • Third Party Administration
  • Medical Management
  • Workers Compensation
  • Disability and Leave
  • OSHA Recordkeeping
  • Accident and Health
  • Casualty / Liability
  • Auto

Give your most valued clients a personal touch with a named account adjuster

There's no substitute for expertise and experience. And when significant property, casualty, professional or cyber losses occur, your clients want to know they'll have access to the highest level of expertise available. That's why many brokers name Crawford adjusters specifically in their clients' policies.

Naming a Crawford adjuster not only ensures your clients receive the expertise needed when losses occur, it also gives your client an expert who can help them prepare in advance. This translates into:

  • Improved business continuity planning and preparedness via a pre-defined claims management strategy
  • Optimal mitigation by coordinating all losses and claims resources globally through a single point of contact
  • Better quality brought about by expertise, knowledge, and consistent service standards.

Learn More:

  • Loss Adjusting
  • Managed Repair
  • Catastrophe Response
  • Large and Complex Losses
  • Forensic Accounting
  • Product Recall

Improve client efficiencies with detailed data and predictive analytics

Innovative claims management means anticipating your clients’ needs before they’re even known. At Crawford, we strive for this level of service by meticulously tracking claims data and leveraging that data to track past performance and plan for future demand. With this approach, you can generate an all-inclusive picture of your clients’ risk exposures and strategize effectively to minimize loss.

Learn more

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Learn more about Crawford's solutions for insurance brokers

Get a free consultation

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