Global Citizenship
A Path Forward
Strengthening communities, together
Our people, our values and our actions shape the impact we make worldwide.
At Crawford, our responsibilities go beyond the work we do. They extend into how we care for one another and the communities we serve. Our global citizenship commitments reflect our belief in building a more equitable, sustainable and responsible world through everyday actions and long‑term initiatives.
We invest in our teams to help them grow, uphold governance practices that ensure trust and transparency, and integrate sustainable approaches that reduce our environmental impact. Together, these efforts allow us to restore lives, businesses and communities with compassion, integrity and purpose.
I am immensely proud of the progress we continue to make. Our path forward continues to evolve with the world and the communities and cultures within it that we serve.
Bruce Swain | President & CEO | Crawford & Company
Our Global Workforce
Fostering, educating and inspiring the next generation of leaders
Crawford has a long history of investing in professional development, dating back to our founding in 1941. Today, we continue to strengthen this commitment through training programs, leadership development pathways and initiatives that support a diverse, engaged and inclusive workforce.
We believe a thriving team begins with well‑being, access to opportunity and a sense of belonging. Across our global footprint, employees participate in programs that build technical expertise, expand leadership capabilities and cultivate collaboration across regions and cultures. By empowering our people, we ensure they are equipped to deliver exceptional service and carry our purpose forward.
Our Social Impact
Making a difference in the communities where we live and work
Around the world, our employees give back through volunteerism, charitable partnerships and community‑driven initiatives. Teams participate in projects that address local needs—from supporting families facing hardship to assisting in disaster recovery to partnering with organizations that strengthen community resilience.
This spirit of service is rooted in our global culture. By contributing time, resources and expertise, we work to make a meaningful difference in the places we call home.
Our Sustainability Commitment
Working to ensure the sustainability of our company and the world around us
As environmental challenges grow more complex, Crawford remains focused on reducing our impact and advancing sustainable practices throughout our global operations. We are dedicated to responsible resource use, energy efficiency and integrating environmental considerations into our business decisions.
Our teams continue to evaluate operational processes, engage suppliers in responsible practices and pursue opportunities to minimize emissions and waste. Sustainability is an ongoing journey—one that aligns with our purpose and strengthens our ability to serve clients and communities for generations to come.
Our Corporate Governance
Ensuring transparency, effective oversight and accountability at every level
Strong governance is foundational to Crawford’s culture and long‑term success. Our global framework emphasizes ethical business conduct, robust compliance practices, responsible data stewardship and clear oversight.
Employees across every region participate in annual compliance training, ensuring they are equipped to uphold our standards. Our commitment to data privacy, fair labor practices and transparent decision‑making helps safeguard the trust placed in us by clients, partners and employees. Governance at Crawford isn’t merely a requirement—it’s a reflection of who we are and how we choose to operate.
Disclaimer: all information about Crawford’s ESG initiatives is published in good faith and for general information purposes only. Crawford does not make any warranties about the completeness, reliability and/or accuracy of this information. Statements about Crawford’s standards or goals are not guarantees or promises, and events may arise that could cause material deviations from stated standards or goals. Any statistical information used is based on Crawford’s belief and has not been independently audited.