Resources
Type: Report
Workplace health and safety
Workplace Health and Safety is a critical aspect of any organisation’s operations, as it ensures the safety and wellbeing of…
Crawford 2022 Global Citizenship Report
Behind every claim is a story about a family, community or business, which is why leading with empathy plays a crucial part in how…
The golden rules of captive claims management
Over the last two years, the worldwide COVID-19 pandemic, combined with a challenging insurance market for conventional risk…
How technology, soft skills and empathy are empowering employees
Empathy + Technology: Learn how technology, soft skills and empathy work together to empower employees across your…
Crawford's Code of Business Conduct and Ethics - Amended July 29, 2022
Since 1941, Crawford and Company has built a business around its founding principles of honesty, integrity and quality. Our…
Crawford 2021 Global Citizenship report
With Crawford's worldwide network of experts dedicated to restoring lives, businesses and communities, we strive to be responsible…
Winter Storm Uri and Viola: proactive and efficient claims management response
When Winter Storm Uri and Viola hit the U.S. in early 2021, it created havoc across the southern part of the U.S. A combination of…
Beirut explosion
Crawford looks at the comparisons being drawn between the Beirut disaster and the Tianjin explosion of 2015, which resulted in total…
2019 Annual Report
In 2019, we built upon the strong foundation that began with our cultural renaissance in 2018. Our investments in technology and our…
Cybersecurity claims management: closing the vulnerability gap
The proliferation of technology in today’s market cannot be underestimated. It has changed the behavioral of society - from…
2018 Annual Report
For Crawford, 2018 was a year of great change. It was also an important year in Crawford's 78-year history as we…
Today’s large and complex claims landscape — preparing for the perfect storm
As global disasters increase in scale and frequency, insurers must creatively align their resources to cope with increased demand…