Resources
Type: Video
Claims process “ripe” for tech transformation
The current claims process “is ripe for transformation” with real-time communications and claims triaging two notable areas of opportunity…
Social inflation broadening beyond the US
While the impact of social inflation has so far largely been confined to the US, the trend is beginning to pick up elsewhere around the…
Crawford Claims Stories - Andy Hutchinson, Head of Transformation
Our breadth of capabilities enables us to offer a tailored technology solution to our clients and restore lives faster and with greater…
Crawford Claims stories - Susan Thompson, Crawford Training Specialist
At Crawford, we offer comprehensive training opportunities to transform the claims-handling industry. Hear how Susan Thompson teaches our…
Putting people first
Behind every claim is a story. About a family, a community or a business that needed help – and the people at Crawford who made a…
Employers must “re-examine” empathy towards employees to benefit customer experience
Crawford’s managing director, UK and Ireland spoke to The Insurer TV about the need for a work environment which is conducive to the best…
Machine learning platform
Our learning platform exponentially scales our AI capabilities, increasing model precision and finding more opportunities. Learn how…
Disability & Leave: employee experience video
Respect and care is not just an offering, it is the heart of who we are.
Risk Manager dashboard tour
Broadspire, delivering a positive client experience through innovation and partnership.
Great success is rarely achieved alone
For nearly a century, Crawford has been setting the pace in superior claims management around the world by helping clients navigate the…
How injured worker advocacy improves the claims experience
When an employee is injured, they're affected not just physically, but also financially, mentally, and emotionally. The injury's impact on…
How WeGoLook works
WeGoLook® combines technology with an on-demand workforce of over 50,000 Lookers® to help businesses gather and validate information…