Resources
Business Line: Workers Compensation
Real Stories. Real Impact. Turning a major outage into a managed recovery
When a major power outage left more than 1,000 homes and businesses without power, Crawford mobilized quickly to help clients…
Real Stories. Real Impact. Avoiding costly delays
When a fire threatened a newly completed hospital just days before handover, Crawford accelerated recovery and kept a critical…
Crawford & Company marks 85 years of claims experience
Crawford, (NYSE: CRD.A and CRD.B), a leading provider of claims management and outsourcing solutions, is marking its 85th…
Data & automation trends: Practical predictions for claims
Advancements in analytics and automation are reshaping claims operations — from faster decisioning to more consistent execution.…
Built for the future: Introducing the 2026 U.S. predictions report
85 years of insight, one future‑focused viewDrawing on Crawford’s deep claims legacy, Mike Hoberman, CEO U.S. Operations, introduces…
Built for the future: U.S. predictions report 2026 and beyond
The "Built for the Future: 2026 Predictions" report explores the forces reshaping the insurance claims industry and offers expert…
What to do about the financial stress impacting your employees and claims with Erika Wasserman
If an employee is out for a while with an illness or is distracted by a messy divorce… You’d want them to feel safe sharing —…
Beyond the Claim: leading with analytics with Dennis Tierney
The pandemic has shown us that you have to lead with analytics. Even before COVID, analytics were around, but they seemed like…
Beyond the Claim: The past, present & future challenges in Workers’ Comp w/ Joe Paduda
The pandemic had a profound impact on workers compensation. Because of COVID, workers’ comp had to revolutionize how it addressed…
How injured worker advocacy improves the claims experience
When an employee is injured, they're affected not just physically, but also financially, mentally, and emotionally. The injury's…
How Mission Linen's risk program had their best year ever
Having a TPA that has a deep understanding of your needs is crucial to a strong risk management program. When a TPA is cognizant of…
Absence management analytics solution
From consolidating data, providing actionable insights, to identifying trends, Broadspire's Absence Management Analytics Solution…