Crawford for the Public Sector
Innovation and data-driven efficiencies deliver value for public entities
Expert support for public sector claims & risk management
Public sector organizations play a critical role in supporting communities, delivering essential services and maintaining infrastructure. When an incident or claim occurs, rapid response and expert management are crucial to minimizing disruption and financial impact.
Crawford & Company partners with local authorities, housing associations, educational institutions and government bodies to provide tailored claims management, loss adjusting and risk consulting services. With decades of experience in the sector, we help organizations recover quickly, manage liabilities and ensure the continuity of public services.
Our Services
Property claims & loss adjusting
We deliver full-service claims management for public sector property losses, from assessment to settlement. Our expert team ensures swift, transparent resolutions with minimal disruption. Services include major loss response, loss mitigation, RICS-accredited building consultancy, and forensic accounting for business interruption and cost control. Learn more
Risk & liability
We help public sector bodies manage risk and respond to liability claims effectively. Our services include data-driven risk consulting, specialist expertise in employer’s and public liability, integrated legal support for recovery, fraud, and litigation, and cyber claims management aligned with incident response for swift recovery.
Third Party Administration (TPA)
Crawford delivers seamless, outsourced claims handling for public sector clients, with scalable solutions across multiple sectors. Our dedicated TPA teams specialize in housing, motor, casualty, and cyber claims. Services include data-driven fraud prevention and cyber claims management aligned with incident response for effective mitigation and recovery. Learn more
Sector-specific expertise
We tailor solutions to public sector needs, supporting local governments, emergency services, and regulatory bodies. Our expertise includes social housing claims like damp, mold, and contractor insolvency, plus property loss adjusting. For education and universities, we offer risk management, claims response, and legal support.
Why Crawford?
Industry-leading expertise
The UK’s most experienced team of major loss adjusters and public sector claims specialists
End-to-end claims solutions
From first notification of loss to full resolution, ensuring minimal disruption
Customer wellbeing support
A wrap-around service focused on vulnerable customers and those needing reasonable adjustments
Innovation & technology
Leveraging advanced analytics, fraud detection and digital claims management tools for smarter risk management
Sustainability & social impact
Committed to community resilience and responsible claims handling to reduce environmental impact
Risk and liability solutions
We help the public sector manage risk exposure and respond to liability claims effectively
From disaster to recovery in record time
Learn how we help residents rebuild their lives
Rapid crisis response for a social housing disaster
After a fire displaced 100+ residents, Crawford secured emergency housing within 24 hours and covered all relocation costs. Working with Zurich, they delivered £4M+ in repairs in just six months, easing financial strain and earning the 2023 Major Loss Award for their swift, effective response.
Brochure
Public sector solutions
Crawford partners with local authorities, housing associations, educational institutions and government bodies to provide tailored claims management, loss adjusting and risk consulting services. With decades of experience in the sector, we help organizations recover quickly, manage liabilities and maintain continuity of public services.
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