Resources
Industry: Insurance Brokers
How a claims leader's switch to Broadspire resulted in significant savings
Changing TPAs can always carry a risk. Especially when the relationship has been in place for over a decade. In this case study,…
Absence management analytics solution
From consolidating data, providing actionable insights, to identifying trends, Broadspire's Absence Management Analytics Solution…
Mental illness and advocacy at work: A holistic solution to a $200B problem
Over the past few years, cases of injured workers with mental health issues have become more prevalent. And while the challenge…
Navigating the maze of paid leave laws
State paid leaves can become a heavy undertaking for many and jurisdictional changes surrounding them can cause some anxiety over…
How a strategic role enables adjusters to improve claims outcomes
As costs continue to significantly rise, the challenge for risk managers to reduce expenses for their organization has become…
Cyber Update: Microsoft Exchange server vulnerability
The specialist Cyber team at Crawford & Company continues to successfully manage significant levels of new instructions in relation…
Essential elements of effective TPA partnerships
A fragmented relationship with your TPA may get the job done, but it can result in lost opportunity for savings, efficiency, and…
How to elevate and enhance policyholder experiences in property claims
The customer experience is a primary driving force in today’s insurance industry, and delivering exceptional property claims…
Gareth Cottam appointed Regional Director of Crawford Forensic Accounting Services, Asia
Gareth has 10 years of experience in the insurance forensic accounting industry having joined Crawford in 2017 from a specialist…
The fight against insurance fraud
The identification of fraud and successful prosecution when required demands a multifaceted approach that spans the full insurance…
Beirut explosion
Crawford looks at the comparisons being drawn between the Beirut disaster and the Tianjin explosion of 2015, which resulted in total…
The global experiment: managing TPA desk claims from home
COVID-19 created a wide-reaching forced experiment for companies everywhere. Many employees were shifted to working remotely while…