Resources
Type: Case Study
Vehicle Release Coordination
A body shop’s refusal to release a vehicle drove mounting fees and delays. Hands-on coordination, verification, and documentation…
Coordinated coverage strategy resolves disputed injury claim
A workers’ compensation claim became a coverage dispute when medical payments and uninsured motorist exposure were misaligned under…
Engineering expertise prevents overpayment on roof collapse claim
When a roof collapse triggered competing repair estimates and mounting pressure, Crawford stepped in to separate fact from inflated…
Strategic negotiation avoids litigation and controls settlement costs
An inflated settlement demand following a minor accident created litigation risk. Strategic negotiation and persistence led to…
Strategic negotiation avoids litigation and controls settlement costs
An inflated settlement demand following a minor accident created litigation risk. Strategic negotiation and persistence led to…
From export distribution to controlled resolution in agrochemincal loss
A formulation error threatened export markets and drove significant third-party claims. Swift containment, technical review, and…
Global teamwork strengthens response to contamination event
When a contamination event triggered a complex international recall, teams across borders worked together to assess losses, meet…
Policy based review eliminates unwarranted claim costs
A workers’ compensation claim raised red flags around entitlement. A policy-based review and formal objection helped eliminate…
Strategic recovery in a complex workers’ compensation claim
A boiler explosion caused severe employee injuries and major property damage, leaving the client with a high exposure workers’…
Maximizing recovery: How tenacity won a difficult PIP claim
This case study details how a $10,000 Florida PIP claim was initially missed due to insufficient documentation and administrative…
Transforming the member claims experience
See how a leading UK membership-based insurer partnered with Crawford TPA to achieve a 95 NPS, a 9.6 out of 10 satisfaction score,…
Rapid response drives confident coverage decision
When a serious motorcycle accident raised urgent questions about workers’ comp eligibility, Crawford’s same-day response and…