Resources
Business Line: Medical Management
Vehicle Release Coordination
A body shop’s refusal to release a vehicle drove mounting fees and delays. Hands-on coordination, verification, and documentation…
Policy based review eliminates unwarranted claim costs
A workers’ compensation claim raised red flags around entitlement. A policy-based review and formal objection helped eliminate…
Strategic negotiation avoids litigation and controls settlement costs
An inflated settlement demand following a minor accident created litigation risk. Strategic negotiation and persistence led to…
Global teamwork strengthens response to contamination event
When a contamination event triggered a complex international recall, teams across borders worked together to assess losses, meet…
Strategic negotiation avoids litigation and controls settlement costs
An inflated settlement demand following a minor accident created litigation risk. Strategic negotiation and persistence led to…
Crawford & Company marks 85 years of claims experience
Crawford, (NYSE: CRD.A and CRD.B), a leading provider of claims management and outsourcing solutions, is marking its 85th…
Built for the Future: RISKWORLD 2026
RiskWorld 2026 showcased the evolving landscape of risk management, bringing together leaders and innovators to exchange insights…
Built for the Future: We are changing the future of claims
Built for the Future isn’t a slogan. It’s a choice.It’s the decision to move beyond claims chaos and embrace clarity, consistency,…
Crawford names Jemin Thakkar global chief information officer
Crawford & Company today announced that Jemin Thakkar has been named global chief information officer (CIO), effective April 1,…
Crawford & Company names W. Bruce Swain Jr. president & CEO
Crawford & Company's board of directors has appointed W. Bruce Swain, Jr. as president and chief executive officer, effective…
Crawford Contractor Connection announces strategic partnership with Helixco
Contractor Connection, a leading managed repair network and a Crawford & Company business, is pleased to announce a strategic…
Data & automation trends: Practical predictions for claims
Advancements in analytics and automation are reshaping claims operations — from faster decisioning to more consistent execution.…