Resources
Industry: Transportation
Fostering empathy in the workplace
Empathy is a vital component that can influence an insured's experience during and after a claim is handled. In this piece, you will learn…
How technology, soft skills and empathy are empowering employees
Empathy + Technology: Learn how technology, soft skills and empathy work together to empower employees across your organization It's no…
Disability & Leave: employee experience video
Respect and care is not just an offering, it is the heart of who we are.
Technical update 1: Ukraine
The current war between Russia and Ukraine is generating a number of potential exposures for insurers and their clients across a broad…
Market update: Russia-Ukraine
We are deeply saddened by the war in Ukraine that escalated last week. We hope for the safety ofthe Ukrainian people, all those in harm’s…
Cyber and business interruption
Crawford recognizes the recent exponential growth of cyber-crime; understands the devastating operational damage that can result from a…
What to do about the financial stress impacting your employees and claims with Erika Wasserman
If an employee is out for a while with an illness or is distracted by a messy divorce… You’d want them to feel safe sharing — especially…
Multi-factor Authentication - the cyber seatbelt all companies should use
In today’s world of computers, smartphones and other internet-enabled devices, the metaphorical car crash we all want to avoid is the…
Beyond the Claim: leading with analytics with Dennis Tierney
The pandemic has shown us that you have to lead with analytics. Even before COVID, analytics were around, but they seemed like something…
Beyond the Claim: Workers’ Compensation in the pandemic & beyond with Theresa Clarke
Where would you expect to find a loss prevention officer bitten by a snake hidden in a shoplifter’s purse? Filing for workers’…
Beyond the Claim: The past, present & future challenges in Workers’ Comp w/ Joe Paduda
The pandemic had a profound impact on workers compensation. Because of COVID, workers’ comp had to revolutionize how it addressed claim…
A guide to successfully managing cyber claims
The cyber threat environment continues to evolve and change at a rapid pace. In the relatively short history of cyber risk, the rise of…