Resources
Industry: Hospitality
Winter Storm Uri and Viola: proactive and efficient claims management response
When Winter Storm Uri and Viola hit the U.S. in early 2021, it created havoc across the southern part of the U.S. A combination of…
How a claims leader's switch to Broadspire resulted in significant savings
Changing TPAs can always carry a risk. Especially when the relationship has been in place for over a decade. In this case study,…
Absence management analytics solution
From consolidating data, providing actionable insights, to identifying trends, Broadspire's Absence Management Analytics Solution…
Mental illness and advocacy at work: A holistic solution to a $200B problem
Over the past few years, cases of injured workers with mental health issues have become more prevalent. And while the challenge…
Crawford Contractor Connection contact center receives J.D. Power certification for fifth consecutive year
Contractor Connection, a division of Crawford & Company, and the largest independently managed property repair network with more…
Navigating the maze of paid leave laws
State paid leaves can become a heavy undertaking for many and jurisdictional changes surrounding them can cause some anxiety over…
How a strategic role enables adjusters to improve claims outcomes
As costs continue to significantly rise, the challenge for risk managers to reduce expenses for their organization has become…
Cyber Update: Microsoft Exchange server vulnerability
The specialist Cyber team at Crawford & Company continues to successfully manage significant levels of new instructions in relation…
Introducing - Digital Assist
Learn how Crawford Digital Assist can help desk adjusters across the nation manage their claims more efficiently. Larry Thomas,…
Expert insights: remote claims management in the age of social distancing
The COVID-19 pandemic has increased the demand for remote claims handling tools as insurance carriers look to adjudicate claims…
Obese, stressed and sick: comorbid conditions in workers compensation
As our population ages, chronic health conditions will become more prevalent and significant in…
Cybersecurity claims management: closing the vulnerability gap
The proliferation of technology in today’s market cannot be underestimated. It has changed the behavioral of society - from…