Report
Cybersecurity claims management: closing the vulnerability gap
The proliferation of technology in today’s market cannot be underestimated. It has changed the behavioral of society - from how we…
Resources
Business Line: Loss Adjusting
Report
2018 Annual Report
For Crawford, 2018 was a year of great change. It was also an important year in Crawford's 78-year history as we celebrated our…
White Paper
The Internet of Things (IoT) will change claims and risk forever
The insurance industry has been investing heavily into new technologies, and one particular technology has clearly demonstrated the…
Case Study
When time is of the essence — a Recall 360 case study
In mid-2018, a fuel supplier filled an unleaded fuel tank with diesel fuel at one of our client’s large fueling stations. During the few…
Report
Today’s large and complex claims landscape — preparing for the perfect storm
As global disasters increase in scale and frequency, insurers must creatively align their resources to cope with increased demand for…
White Paper
Techniques for managing difficult claimants
Managing difficult claimants is part of the job for anyone who handles claims in a professional capacity. For the more seasoned…
White Paper
Common insurance coverage issues in errors and omissions claims
Professional liability, specifically errors and omissions, continues to be a rather specialized type of insurance coverage requiring a…
Press Release
Crawford & Company appoints Andrew Bart to Global President of Global Technical Services
Crawford & Company, the world's largest publicly listed independent provider of claims management solutions to insurance companies and…
White Paper
The important of a forensic accountant in a cyber loss
Cyber insurance breaches and associated losses are frequently in the news, with a few large, reputable organizations being the latest…
Report
Subsidence: The Silent Surge
A long, hot, dry summer means one thing to property insurers and their suppliers: subsidence.Crawford explores what a 400% increase in…
Report
Escape of water: the number one priority
Escape of water has been a growing concern for claims directors for several years. Costs are rising and the complexity of water damage…
Report
Singapore Health Service Cyber Attack — Lessons Learned
In the most recent cyber wake up call, the personal data of 1.5 million patients in Singapore has been hacked in the country’s largest…