Case Study
Driving recovery through a denial and limited supports
Praxis identified a missed recovery opportunity during a closed file review and reopened efforts on an auto claim that had been closed due to a liability denial and lack of carrier response. Despite limited documentation, unresponsive contacts, and no arbitration option, the team persistently pursued the claim, challenged the denial, and secured a reassessment. Their strategic follow-up ultimately led to a reversal of liability and achieved full recovery on the claim.
