At Praxis Risk Services, our people are the difference, and Bob Runkle is a strong example of how experience, perspective and leadership come together to drive results. As an operations director with 20 years in subrogation, Bob brings a steady, thoughtful approach to work that often involves navigating complexity and competing perspectives.
What Bob does
Bob leads a team of investigators, adjusters and arbitration specialists focused on recovering funds for clients through subrogation. His role centers on guiding cases and supporting his team to deliver consistent, effective outcomes. By setting clear direction and fostering collaboration, he helps ensure each case moves forward with both efficiency and purpose.
Seeing subrogation differently
One of the biggest misconceptions Bob encounters is that subrogation is simply about pursuing dollars. In reality, he sees it as a function rooted in fairness — ensuring responsibility lands where it belongs.
“Subrogation isn’t just about the recovery — it’s about restoring balance and making sure the right outcome is reached.”
He also notes the pace of change across the industry, with advancements in technology, increased access to data and stronger collaboration between carriers reshaping how teams approach their work. While these developments introduce new challenges, they also create opportunities to rethink long-standing processes and improve how results are delivered.
Lessons from the field
The most complex cases, according to Bob, aren’t driven by a single issue but by layers of smaller challenges — multiple parties, incomplete information and differing perspectives. Success in those situations comes down to patience, communication and bringing the right people into the conversation at the right time.
These experiences have reinforced his belief that strong outcomes are rarely the result of one decision, but rather a series of thoughtful steps taken with input from the right people along the way.
For those just starting in subrogation, his advice is simple: stay curious, remain humble and keep a positive attitude. Taking the time to understand how and why decisions are made creates a strong foundation for long-term success.
Leadership style and impact
Bob’s leadership approach is grounded in clarity and trust. He believes teams perform best when expectations are clear and individuals feel supported without being micromanaged. Creating that balance allows his team to stay focused, adaptable and confident when navigating challenging cases.
One principle continues to guide him: listen first. Taking the time to fully understand a problem, consider different perspectives and evaluate downstream impacts leads to stronger decisions and better outcomes for both teams and clients.
Bob’s experience, balanced perspective and commitment to his team make him a valued leader within Praxis and a trusted partner to the clients we serve.
