High-frequency, low-value claims demand efficiency. Traditional processes slow resolution and increase costs, frustrating carriers and policyholders alike. The industry needs a solution that’s fast, accurate and built for volume.
exclaim, our digital-first, SaaS platform, is designed specifically for high-frequency claims. It delivers:
AI item descriptions
Accurate item descriptions drive financial integrity. exclaim's AI image-to-text tool analyzes photos and policyholder input to create structured, precise descriptions:
- Extracts brand, model and size from images
- Guides users with smart prompts for essential attributes
- Applies quality scoring to prevent vague entries
- Combines SME rules with AI logic for validation
This ensures like-kind-and-quality replacements, reducing overpayment while reflecting the actual loss.
Fraud risk mitigation
Content claims can be vulnerable to errors or fraud. Our hybrid SME and AI approach mitigates these risks by:
- Detecting inconsistencies and impossible combinations
- Flagging duplicates or suspicious entries
- Validating model numbers and plausibility
The result: reduced leakage, faster resolution and greater trust
Straight-through processing
For straightforward or low-value claims, exclaim offers a fully digital portal:
- No adjuster interaction required
- Automated reminders for policyholders
- Rapid submission, validation and valuation
Key metrics:
- 96% of item lines priced directly from customer input
- 99% of claims resolved in a single submission
- 65% returned same day; 98% within 24 hours
- 13.4% improvement in valuation accuracy
Financial impact
Carriers using exclaim achieve:
- 40% ROI
- Reduced overpayment and leakage
- Faster cycle times
- Lower operational costs
Intelligent pricing and automated validation deliver measurable returns while maintaining fairness.
Data integrity and insights
exclaim centralizes previously fragmented data, enabling carriers to track:
- Cycle times
- Indemnity performance
- Per-line costs
Actionable insights at scale, backed by high data integrity.
Ready to see how exclaim transforms claims?
Get in touch with us today!
