Skip to main content
  • Select a Site Blog
    US-Global
    Canada en fr
    United Kingdom
    Australia

    By Country / Region

    • Argentina en es pt
    • Australia
    • Belguim
    • Brazil en pt es
    • Canada en fr
    • The Caribbean
    • China
    • Denmark
    • Finland
    • Germany en de

     

    • Hong Kong
    • Italy en it
    • Indonesia
    • Japan
    • Malaysia
    • Mexico en es pt
    • Netherlands en nl
    • Norway en no
    • Panama en es pt
    • Peru en es pt

     

    • The Philippines
    • Poland en pl
    • Singapore
    • Spain en es
    • Sweden en sv
    • Taiwan
    • Thailand
    • United Arab Emirates
    • United Kingdom
    • United States

    By Country / Region

    • Argentina en es pt
    • Australia
    • Belguim
    • Brazil en pt es
    • Canada en fr
    • The Caribbean
    • China
    • Denmark
    • Finland
    • Germany en de
    • Hong Kong
    • Italy en it
    • Indonesia
    • Japan
    • Malaysia

     

    • Mexico en es pt
    • Netherlands en nl
    • Norway en no
    • Panama en es pt
    • Peru en es pt
    • The Philippines
    • Poland en pl
    • Singapore
    • Spain en es
    • Sweden en sv
    • Taiwan
    • Thailand
    • United Arab Emirates
    • United Kingdom
    • United States

    Specialty Sites

    • Broadspire
    • Catastrophe Services
    • Contractor Connection
    • Crawford Blog
    • Crawford GTS
    • Crawford Legal Services
    • Investor Relations
    • WeGoLook
  • Investors
  • Careers
  • Blog
  • Login
    • CMS Portal
    • CAT Adjuster Portal
    • VTECH
    • XactAnalysis
  • Submit a Claim
    • US Claim Submission Portal
  • 24/7 Hotlines
    • ClaimsAlert Hotline
    • 877-346-0300
    • Transportation Claims Hotline
    • 866-420-1689
    • Submit a Claim Online
    • US Claim Submission Portal
Crawford & Company logo
  • Services
    • Loss Adjusting
    • Third Party Administration
    • Managed Repair
    • Medical Management
    • On-Demand Services
    • Catastrophe Response
    Global Loss Adjusting Preview Cards 480X270

    When loss occurs, Crawford is there with the right team, the right technology, and the right processes to help you restore and rebuild.

    Global Third Party Administration Preview Cards 480X270

    From loss adjusting to medical management to managed repair and more, Crawford delivers effective TPA solutions to save you time and money.

    Global Managed Repair Preview Cards 480X270

    Deliver a world-class experience to your customers from first notice of loss all the way through to finished repair.

    Global Medical Management Preview Cards 480X270

    A comprehensive set of clinical management programs focused on compassionate care.

    Global Wegolook Preview Cards 480X270

    Bringing the gig economy to the enterprise to deliver faster, more cost-effective results.

    Global Catastrophe Services V1 Preview Cards 480X270

    Industry-leading adjusters combined with innovations in technology and workforce management deliver value to clients when they need it most.

    Service Catalog

    Get details on all of Crawford's services in our easy-to-navigate online catalog.

    Explore our services

  • Solutions

    Insurance & Risk

    • Carriers
    • Brokers
    • Corporates
    • The Lloyd's Market

    Other Industries

    • Construction
    • Healthcare
    • Hospitality
    • Transportation
    Global Insurance Carriers Previewcard

    Optimize your claims processes and delight your customers.

    Global Insurance Brokers Previewcard

    Backed by our innovative array of services, you’ll always be the hero to your clients.

    Global Corporates Previewcard

    Comprehensive solutions for businesses in any industry.

    Global Preview Card Lloyds 480X270

    Exceeding expectations for syndicates, brokers, insureds, coverholders, and MGAs.

    Global Construction Previewcard

    Specialized expertise for those who build.

    Global solution healthcare previewcard

    Delivering on our mission so you can focus on yours.

    Global Hospitality Preview Cards 480X270

    Drive efficiency, build customer satisfaction and protect your brand.

    Global Transportaion Preview Cards 3 480X270

    Frictionless intake, rapid response, and comprehensive coverage.

  • Innovations
    • Crawford Technologies
    • Asservio
    • On-Demand Estimatics
    • WeGoLook
    • YouGoLook
    • 3D Property Scan
    • Digital Desk
    • Digital Assist
    • TruLook
    • Recall 360
    • Escape of Water
    Global Innovation Preview Cards 480X270 V2

    We’re not just embracing change, we’re leading it.

    Global innovation asservio preview

    Leading-edge estimate review technology that eliminates friction and ensures faster, more accurate property repair estimates.

    Global code preview

    Streamlined, accurate estimating from a single source.

    Global Wegolook Preview Cards 480X270

    Combining technology with an on-demand workforce to help businesses gather and validate information anytime, anywhere.

    Global yougolook preview 1 480x270

    Empowering policyholders to safely submit their own claims data.

    Global innovations 3d property scan previewcard

    Get a detailed report with measurements and information about the exterior of a property by taking just a few perimeter photos.

    Digital desk preview 480x270

    Access next-gen claims processing

    Global digital assist preview card

    Using Digital Assist, adjusters can quickly and easily request the individual services they need to close claims.

    Global Tru Look Preview Cards 480X270 V2

    Claims handling that adapts to your needs.

    Global Preview Recall 360 480X270

    Helping you prepare for and respond to any product recall.

    Global Escape Of Water

    Combining IoT technology with IICRC certified water loss specialists to deliver rapid and reliable response.

  • About
    • Our Story
    • Our Locations
    • Leadership
    • Investors
    • Global Citizenship
    • Careers
    • Press
    • Blog
    • Contact us
    Global Our Story Preview Cards 480X270 V2

    Learn about Crawford's mission, vision, values, and the over 75 years of history that have made us who we are today.

    Global Locations Preview Cards 480X270

    With hundreds of offices and service centers around the world, Crawford is everywhere you need to be.

    Global leadership previewcard 2 480 X270

    Crawford’s strong and seasoned leadership team leverages its extensive knowledge and industry experience to drive our business.

    Global Investors Preview Cards 480X270

    Visit Crawford's investor relations website for news and information relevant to our shareholders.

    Global gcr preview 480x270

    We strive to make a positive impact on the communities in which we live and work.

    Global Preview Careers 480X270 V2

    At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Won't you join us?

    Global Press Preview Cards 480X270

    Discover recent placements, company news and additional Crawford resources.

    Global Blog Nav Preview

    The Crawford blog publishes regularly on our people, our company and the industries we serve.

    Global Contact Us Preview Cards 480X270 V2

    We’re here to help! Team members around the world are standing by to assist you and your business.

  • Resources
  • Free Consultation
  • Home
  • Blog
  • Post
  • Blog
  • Post
  • Category:
  • All Categories
    • Company
    • Expertise
    • Innovation
    • People
    • Services
    • COVID-19
    • Legal Services

Thursday, January 30, 2020

Broadspire adjuster Mary Brault recognized with SCWCEA Inspiration Award

Blog post feature image SCWCEA 1000x500

At Crawford, we don’t just see claims. We see people who have been impacted by loss and the effects it has on them and their families. Living with this compassion on a daily basis helps each of us find a purpose behind each action we take. And, in some situations, we are able to hear stories that inspire us to be better not just at our jobs but as human beings. These stories are the ultimate embodiment of our mission to restore and enhance lives, businesses and communities.

The South Carolina Workers’ Compensation Educational Association (SCWCEA) created the Inspiration Award with these stories in mind. Each year, they aim to “recognize, celebrate and share the journey that injured workers experience during their recovery and return to employment,” and acknowledge the support, assistance and contributions provided by teams of adjusters, case managers and others that helped along the way.

This year, SCWCEA recognized Broadspire adjuster, Mary Brault for her work on a claim that was like many others we see but with a unique story. This injured worker’s leg was caught in an auger, resulting in a life-changing leg injury that could have proven fatal if not for the quick thinking of a heroic coworker.

As a result of the injury, he had to have one of his legs amputated. Despite this, he was determined not to be defined by his injury. From the moment he arrived home from the hospital, his goal was to be able to stand again so that when his daughter ran to him, he could catch her in his arms and lift her into the air.

Thanks to the injured worker’s positive attitude, hard work and effective medical care from his providers, he was able to achieve his goal and return to work in only three weeks. Today, he is at maximum medical improvement (MMI) full duty with minor restrictions. He now has a bionic leg and is back to his regular routine, enjoying hobbies and taking care of his family.

From the claims handling side, Broadspire adjuster Mary Brault matched the positive attitude throughout the process, as she does with every claim. She worked tirelessly to help him get back to work as quickly and efficiently as possible, communicating with those impacted with compassion and a determination to truly make a difference in their lives.

“My goal is to make every injured worker, even the ones with a thick outer shell, love me. If it takes me calling an injured worker every day just to check-in, I’ll do it,”

said Brault. She continued, “At the end of the day, I want everyone to feel like they are a priority and that my job is more than checking boxes and sending payments.”

By building relationships of trust with injured workers, their families and employers, Mary is able to help influence positive outcomes for everyone involved. While Mary’s positive outlook and actions are inspiring to us, she finds inspiration in the injured workers, taking on each claim as an opportunity for growth, development and compassion. Upon receiving the prestigious award, Mary commented that “going through this experience with this particular injured worker was extremely rewarding and has changed my perspective for the better. It has ultimately reinforced my belief to always lead with compassion.”

Related posts

Blog post feature image UK legal services award 1000x500

Tuesday, July 16, 2019

Crawford Legal Services named Best Law Firm at British Claims Awards 2019

Read more about Crawford Legal Services named Best Law Firm at British Claims Awards 2019
Blog Presidents Award 1000X500

Wednesday, March 27, 2019

Living our values — the President’s Award

Read more about Living our values — the President’s Award
1000x500 women in insurance

Thursday, October 10, 2019

Crawford sponsors the inaugural Women in Insurance Awards (UK)

Read more about Crawford sponsors the inaugural Women in Insurance Awards (UK)
Global Third Party Administration Preview Cards 480X270

Third Party Administration

Read more about Third Party Administration
Global Medical Management Preview Cards 480X270

Medical Management

Read more about Medical Management

Crawford & Company logo

Services

  • Loss Adjusting
  • Third Party Administration
  • Managed Repair
  • Medical Management
  • On-Demand Services
  • Catastrophe Response
  • Full Service Catalog

Solutions

  • For Carriers
  • For Brokers
  • For Corporates
  • For the Lloyd's Market
  • For Construction
  • For Healthcare
  • For Hospitality
  • For Transportation

About

  • Our Story
  • Our Locations
  • Leadership
  • Global Citizenship
  • Careers
  • Press
  • Blog
  • Contact

Legal

  • Terms of Use
  • Privacy Policy
  • Cookie Policy
  • Employment Policy
  • EU Privacy Notice
©2022 CRAWFORD & COMPANY. All Rights Reserved.
  • Home
  • Services
    • Loss Adjusting
    • Third Party Administration
    • Managed Repair
    • Medical Management
    • On-Demand Services
    • Catastrophe Response
    • Full Services Catalog
  • Solutions
    • Insurance & Risk
    • Carriers
    • Brokers
    • Corporates
    • The Lloyd's Market
    • Other Industries
    • Construction
    • Healthcare
    • Hospitality
    • Transportation
  • Innovations
    • Crawford Technologies
    • Asservio
    • On-Demand Estimatics
    • WeGoLook
    • YouGoLook
    • 3D Property Scan
    • Digital Desk
    • Digital Assist
    • TruLook
    • Recall 360
    • Escape of Water
  • About
    • Our Story
    • Our Locations
    • Leadership
    • Global Citizenship
    • Careers
    • Press
    • Blog
    • Contact us
  • Resources
  • More from Crawford
  • Investors
  • Careers
  • Blog
  • Login
    • CMS Portal
    • CAT Adjuster Portal
    • VTECH
    • XactAnalysis
  • Submit a Claim
    • US Claim Submission Portal
  • 24/7 Hotlines
    • ClaimsAlert Hotline
    • 877-346-0300
    • Transportation Claims Hotline
    • 866-420-1689
    • Submit a Claim Online
    • US Claim Submission Portal

Interested in learning more?
Get a free consultation with one of our experts.

Complete this form and we’ll get back to you at the contact details provided.