Turning the impossible into the expected
Crawford deploys on-demand inspectors through a variety of networks to gather claims information faster and more efficiently than ever before.
The right resource for every need
Crawford delivers on-demand inspections by recruiting, onboarding, and maintaining extensive networks of contractor resources around the world. In the U.S., on-demand inspections are delivered through two primary networks.
The Looker Network
Crawford's flagship network of over 45,000 resources (our "Lookers") stands ready to gather images and information for high-volume, low-complexity claims. With pervasive coverage, the Looker network is ready to respond at a moment's notice and is primarily deployed to auto-related claims.
The Inspection Services Network
This expansive network includes inspectors with more extensive experience and expertise and can facilitate property-related inspections including roof inspections or interior / exterior property inspections in virtually any location at any time.
Lower costs. Faster results.
Crawford's innovative, on-demand model allows us to deliver many services as rapidly as same day and more efficiently than other offerings. Through revolutionary tools, Crawford is setting the standard for the next generation of claims handling and loss adjusting services.
Powered by the WeGoLook platform
WeGoLook is a proprietary technology platform created by Crawford to facilitate the recruitment and deployment of on-demand inspection resources. Originally developed as the first gig-economy platform for enterprise claims, WeGoLook matches requests with resources in the field through a time-tested process that ensures lightning fast, accurate results from any location at any time.
On-demand inspections offer desk adjusters the opportunity to get the information they need in a matter of hours instead of days.Meredith Brogan, President, Crawford Inspection Services and WeGoLook