Speed and accuracy
Innovative technology adding automation to the quality assurance process
Asservio is Crawford’s leading-edge estimate review technology that eliminates friction and ensures faster, more accurate property repair estimates. This is accomplished through a digital, rules-based engine that is integrated within the estimating process and that quickly identifies estimating errors requiring correction, reducing the cycle time required to complete accurate estimates.
Crawford leverages Asservio as a part of our loss adjusting and contractor managed repair quality assurance processes to better serve our clients. Asservio is integrated with Xactimate® and can be fully customized to meet our clients’ estimating specifications. Asservio is also available for insurance carrier licensing and direct use through our SaaS offering.
For Loss Adjusting
Crawford adjusters use Asservio to support their workflows by running automated digital reviews of estimates in process. Any noted discrepancies are quickly resolved by the adjusting team before client delivery.
For Managed Repair
Contractor Connection, Crawford's contractor managed repair solution, delivers industry-leading estimate accuracy with the support of Asservio. Contractors are required to use Asservio to electronically pre-audit their estimates before they are submitted for Contractor Connection estimate review processing. This combination of technology and Crawford expertise results in faster, more accurate and more consistent estimates each and every time.
For Insurance Carriers
Asservio is now available as a SaaS offering to reimagine the way estimate quality assurance is performed. Insurance carriers can utilize this enterprise quality solution with staff, independent adjusters, and contractor supply chain management. As part of the quality assurance and pre-payment processes, Asservio provides estimators with critical insights to correct errors — saving insurers time and money. Learn more >
Quickly and efficiently identify estimate rules violations.
Tailor programs to meet industry and client-specific estimating guidelines.
Accelerate cycle times
Reduce estimate cycle time and expedite the claim process.
Drive continuous improvement
Capture valuable data-driven insights for training and monitoring industry trends.
This new digital innovation enables low/no-touch claims processing adding expertise and efficiency that will provide an enhanced experience for our clients and their policyholders.Larry Thomas, Global President, Crawford Platform Solutions