In a recent interview with The Insurer TV, Joseph Blanco, president, discussed Crawford’s focus on organic growth despite a recent spate of acquisitions and how we are working hard to recruit and train people to narrow the talent gap in the claims management sector.
Joseph told The Insurer TV that he was very excited about recent M&A activity including the recent acquisitions of Netherlands-based specialist loss adjusting company BosBoon Expertise Group and the US outsourced subrogation claims management and recovery services specialist Praxis Consulting. Those two deals followed the acquisition in August of edjuster, a technology-driven field and desktop contents claims handling solutions company that operates in the US and Canada.
The talent gap is very much front of mind and Joseph explained that we are looking to attract new talent into the industry. Improving diversity was vitally important as is providing sufficient learning and training opportunities. Training is also key for Crawford to support clients amid the fast-evolving risk environment.
To view the full article and interview, please visit the Insurer website.