In June, Crawford UK hosted its fourth annual IMPACT Awards at the Belfry in recognition and celebration of those individuals across the company that have brought exceptional value to our business.
This event has become one of the most anticipated and enjoyable nights of the year, shining a light on those helping shape our culture through their ingenuity, teamwork and entrepreneurial spirit – achievements made even more special by the challenges of recent years.
“For yet another year, our UK teams have amazed and excited us with their innovative ideas, exemplary communication and outstanding dedication,” says Lisa Bartlett, president, UK & Ireland. “All have gone above and beyond their ordinary roles to help us achieve our purpose, delivering first-class service and support to our client base and each other.”
Congratulations to all our winners, who are listed below:
Receiving two nominations, Aaqib is commended for teamwork, expert knowledge, putting the customer first and always going the extra mile.
An impressive first year for Charlotte at Crawford. Despite not coming from a claims background, she uses lateral thinking, lives our values, and brings a fresh approach to settling claims.
A role model and committed team player, Chris is a problem-solver who gets the best outcomes for peers and customers and can tackle the most difficult questions and challenging situations.
Colin has handled more business interruption claims for one of our key clients than any other Crawford adjuster. He brings energy and creativity to claims management and is an exemplary team player.
A pillar of strength at Crawford, Davina provides solutions with a keen eye for detail while always listening to, caring for, supporting and guiding colleagues.
Another recent starter at Crawford, Debbie inspires others by challenging and empowering teams to improve their ways of working and broadening colleagues’ horizons and understanding.
Helen has facilitated the restructuring of the exceptional Client Services team in Crawford TPA, empowering our colleagues to share knowledge and experience to drive up standards.
The go-to for anyone learning the ropes at Crawford, Jane offers unwavering support to new starters, Jane receives a huge volume of compliments from colleagues and customers.
A true advocate for the One Crawford culture, Karen is well-known as knowledgeable, fair and reasonable, someone who promotes teamwork with a positive attitude and is effective at all she does.
Nominated for making a huge difference to his team, Keith consistently makes time to assist others and for his efforts in driving business acquisition.
Leader of Crawford’s Wellbeing program, Linda consistently contributes towards the One Crawford culture and encourages teamwork with new ideas, warmth and passion.
Receiving four nominations, Matt’s passion, enthusiasm and drive to succeed is contagious and motivates those around him to excel. The induction process he designed and delivered with Crawford Contractor Connection is helping our newest colleagues begin their Crawford journey in the best possible way.
Continually surpasses the expectations of stakeholders, Michael’s high standards deliver the right outcomes and are a major factor in one of our key clients rating Crawford’s loss adjusting work so highly.
Nyree lives our RESTORE values, working tirelessly to help people recover from disaster, offering compassion, empathy and support in all she does.
With two nominations, Ollie, even at a young age, shows great leadership, commitment and a determination to deliver exceptional, customer-centric outcomes on some of the most complex projects we have seen in our long history.
A breath of fresh air since joining in December 2021, Pardeep is a positive, hard-working and reliable person who is a determined and highly valued team player who delivers impressive results.
With two nominations, Rachel is recognized for her high standard of work driving our IT proposition forward as well as her commitment to colleague recognition and wellbeing.
Sean sets a fantastic example in customer focus, attention to detail and proactivity. As well as helping train new starters, he was impressively decisive and determined in response to large surges.
Receiving two nominations, Suzanne is a kind and positive person who instils confidence in the teams she leads. Her commitment to supporting customers was especially valuable during the most recent claim surges.
With just over a year at Crawford under his belt, Taranvir has fully embedded himself into the CFAS team and the wider business, delivering quick turnarounds with creativity and accuracy.