Partner with an industry leader
Crawford delivers customized solutions to solve your clients' claims handling challenges
Your clients look to you for help in navigating the complex and costly world of risk. Fortunately, you can look to Crawford to help you exceed your clients’ expectations.
Crawford combines the benefits of a trusted legacy with innovations on the cutting edge of claims technology. We deliver customized solutions backed by decades of experience and driven by our mission — to restore and enhance lives, businesses and communities. From the personal touch required to bring injured workers back to health to technology-driven automations that drive efficiency and handle claims on a massive scale, Crawford can support the claims handling needs of any business, from regional programs to full-scale, international operations.
With over 75 years in the business, our team delivers the expertise you need.
Tailor solutions to each of your clients’ needs. Deliver value across a broad spectrum of services.
Available 24/7 — all around the world. Scale up or down as needed to meet demand.
Expertise that drives innovation
New York State’s largest private employer and Crawford are breaking new ground with a workers compensation program that has decreased absences and saved millions of dollars in disability-related costs.
Key solutions for insurance brokers
All your claims handling solutions. All in one place.
Connecting your clients with Crawford means connecting them with expertise for most any conceivable claims challenge. Our team can help your clients manage risk exposures, and our expert adjusters are trained in the most effective incident response. With Crawford comes the peace of mind you get from knowing your clients’ needs are understood from every angle.
Deploy cutting-edge innovations to save your clients time and money
Staying competitive means constantly innovating, but effectively leveraging technology and trends can require significant investment. Fortunately, with Crawford as your partner, you and your clients can keep ahead of the curve through our ever-growing array of exclusive claims innovations.
For example, Crawford's subsidiary, WeGoLook, can provide on-demand field services to capture imagery and information rapidly and at massive scale. These services not only facilitate innovative loss-adjusting solutions such as TruLook, but also create opportunities to deliver site inspections, document services, and other customized services and workflows delivered around the world in as little one day.
Deliver TPA services focused on compassionate care
With Crawford, your clients get an experienced and trusted third party administrator capable of providing end-to-end management of even the most complicated claims. Plus, medically-related claims are handled by Crawford's team of experts focused on driving better outcomes for both the patient and the business.
Through its subsidiary company, Broadspire, Crawford can provide your clients with integrated account teams to manage claims from beginning to end. Our services are fully customizable and may include loss adjusters, nurse and physician reviewers, client advocates, absence coordinators, and more—whatever expertise is needed to best serve your clients and their claimants.
Give your most valued clients a personal touch with a named account adjuster
There's no substitute for expertise and experience. And when significant property, casualty, professional or cyber losses occur, your clients want to know they'll have access to the highest level of expertise available. That's why many brokers name Crawford adjusters specifically in their clients' policies.
Naming a Crawford adjuster not only ensures your clients receive the expertise needed when losses occur, it also gives your client an expert who can help them prepare in advance. This translates into:
- Improved business continuity planning and preparedness via a pre-defined claims management strategy
- Optimal mitigation by coordinating all losses and claims resources globally through a single point of contact
- Better quality brought about by expertise, knowledge, and consistent service standards.
Improve client efficiencies with detailed data and predictive analytics
Innovative claims management means anticipating your clients’ needs before they’re even known. At Crawford, we strive for this level of service by meticulously tracking claims data and leveraging that data to track past performance and plan for future demand. With this approach, you can generate an all-inclusive picture of your clients’ risk exposures and strategize effectively to minimize loss.
Learn more about Crawford's solutions for insurance brokers