COVID-19 Global Pandemic

Crawford responds to the coronavirus

Contact us

The spread of the coronavirus (COVID-19) has significantly impacted the global business landscape and Crawford is here to help. As always, we are focused on supporting our clients throughout this uncertain and difficult time. To that end, we have established this web page as a central hub of information relevant to the coronavirus and its impacts on global industry. Please check back often as this page will be updated with new information as it becomes available.

Support for impacted businesses

Crawford offers a host of services to support virtually any claims handling need. Here are a few, key areas where our teams can support specific needs arising from the global pandemic.

Global reopening preview

Business reopening
As businesses look to bring employees back to the workplace, a myriad of challenges await. Crawford stands ready to assist through a host of services designed to help you safely reopen. Learn more in this white paper.

Global Service Offering Forensic Accounting Preview 480X270

Business interruption
With a global network of forensic accounting specialists, Crawford is well-equipped to advise on the insurance impacts of the coronavirus. Find out more in two white papers — part one and part two.

Global decontamination preview

Cleaning and decontamination
With the largest-network of quality-managed contractors in the world, Crawford's Contractor Connection can deliver cleaning and decontamination services to support businesses in environmental hazard response. Learn more >

Global commercial modification preview

Commercial property modification
From contactless entry to plexiglass dividers and more, modifying existing workspaces is one way employers can help create a safer environment, and Crawford’s Contractor Connection is here to help. Learn more >

Global Service Offering 24 7 Claims Intake Preview 480X270

Remote claims management
Crawford has invested heavily in innovations such as YouGoLook, TruLook, and more via a desk adjusting model and is well-positioned to handle a vast array of claims without an onsite visit. Learn more >

Global yougolook preview 1 480x270

Self-service app (YouGoLook)
Crawford's proprietary self-service app, YouGoLook, guides policyholders and end users through the claims process from the comfort of their phones. Learn more >

Global Medical Management Preview Cards 480X270

TPA crisis support
Broadspire, Crawford's global third party administrator, is a leader and expert on the impacts of coronavirus on workers compensation, disability and leave, and more. Learn more >

Relevant resources

Find COVID-19 related content in our resources section and on our blog. Specific articles and other materials are called out below.

Here for you

Support is available around the world and our claims intake centers are receiving claims 24/7 without interruption.

Additionally, representatives are on call to answer your queries about the claims impact of COVID-19 and to offer strategic guidance as you navigate this challenging time. Please use the contact us button at the top of this page to submit a consultation request, or feel free to reach out to any of the global leaders listed on our COVID-19 response contact page.

See our list of global contacts

White Paper

The insurance impacts of the 2019 Novel Coronavirus

Read More