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Germany

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Germany

Trust is valuable. We take care of you and your customers.

Global germany feature

For more than 25 years, Crawford & Company has been developing market-oriented claims handling solutions for those who insure and self-insure in Germany. With a fine-tuned suite of services and robust expertise, Crawford is a leading provider of claims handling and specialty services, operating across the following segments.

Third Party Administration

Crawford's Global Third Party Administrator (TPA) handles local and international claims programmes for insurers, captives and corporates. We operate across Germany and around the globe, placing our clients and their customers at the centre of our activities.

  • Motor
  • Liability and bodily injury
  • Property and recovery
  • Accident and health

Our web-based, global online claims settlement system enables consistent processing, easy access to accurate information, centralised control and optimal transparency.

Simply Crawford

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With over 140 employees across three countries, Simply is THE specialist in the field of claims settlement and management for high volume, low value claims up to € 40,000. We serve all areas in Germany with our nationwide network of adjusters and are present in the following sectors:

  • Home contents and glass insurance
  • Property insurance
  • Private and public liability
  • Animal owner liability
  • Home and landowner liability
  • Building owner liability
  • Car crash claims, accident site visits
  • Individual single orders

Our modern and intelligent systems enable us to make our capacities available to you quickly, flexibly and efficiently. By placing quality before quantity, Crawford remains the only company in Germany to work with 100% reporting control.

Major and Complex Loss

Crawford has a team of specialists for the assessment of complex and major loss scenarios. In Germany, across Europe and around the world, Crawford offers the highest level of expertise, including dedicated experts in the following fields:

  • Property — from new construction to renovation; detached house to industrial hall; sewer to roof
  • Business Management — from cents to millions; in Business Interruption and Product Liability
  • Machine — from power stations to nuclear power plant; gear to turbine; robot to construction machine
  • Legal — from liability to recourse; compensation for pain and suffering to loss of earnings; minor damage to total loss
  • Cyber Risk
  • Run Off
  • Forensic Accounting

Managed Repair

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Crawford's Contractor Connection is the largest, fully-independent managed repair network for the insurance industry and consumers. This network includes more than 6,000 specialist network providers in Germany, the United States, Canada, UK, and Australia. Contractor Connection's time-tested model reduces time-in-process, cuts claims handling expenses, and improves estimate accuracy.

Crawford Claims Academy

For over 75 years, we’ve focused on education and training as a way to transform the claims-handling industry. Through the Crawford Academy, we not only accelerate the careers of our own employees in the fields of claims settlement and claims assessment but also offer interested companies a practice-oriented opportunity to further educate and qualify their own employees.

€250 Million annual claims payments
4 office locations
195 dedicated employees

Location and contact

Düsseldorf

Werdener Str. 4
40227 Düsseldorf

Email: duesseldorf@crawco.de
Call: +49 (0) 2 11 95 45 60

 

Hamburg

Kapstadtring 7
Hamburg 22297

Call: +49 (0) 40 37 48 050

 

Frankfurt

Sternstraße 8
60318 Frankfurt am Main

Call: +49 (0) 69 95 50 580

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