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Crawford & Company has been developing market-oriented claims handling solutions for those who insure and insure themselves in Germany for over 25 years. With a bespoke service offering and solid expertise, Crawford is a leading provider of claims handling and specialty services, operating in the following areas.
Third Party Administration
Crawford's Third Party Administrator (TPA) handles local and international claims programs for insurers, captives and corporations. We are active in Germany and worldwide and focus our activities on our customers and their customers.
- Motor vehicle (casco and liability)
- liability
- personal injury
- Property Insurance and Real Estate
- accident
- baggage damage
- recourse
- product recall
- Healthcare rehabilitation and professional reintegration
With our team of experts made up of fully qualified lawyers, business economists, insurance salespeople, social insurance salespeople and technically trained specialists, we are present at more than 700 locations in Germany and around the world and put you at the center of everything we do.
Our web-based global online claims management system provides consistent processing for claims adjusters around the world and easy access to up-to-date, accurate and meaningful management information. You benefit from information that is individually tailored to your needs and accessible to you and thus from central control and optimal transparency.
Simply Crawford

Simply Crawford is a European product line present in 4 countries with around 140 employees. Simply is THE specialist in the field of external claims settlement/management for claims up to €40,000. With our nationwide network of regulators, we serve all areas in Germany and are active in the following sectors:
- Household goods, contents, glass
- building, glass
- Personal, business liability
- Pet Owner Liability
- HuG liability, builder's liability
- Motor vehicle impact damage, accident site inspection
- Individual single orders
Thanks to our modern and intelligent systems, we can make our capacities available to you quickly, flexibly and efficiently. The rule here is quality before quantity! That is why we are the only ones in Germany to work with 100% report controlling.
Komplexe Schäden und Großschäden
Crawford has a team of adjusters to assess and/or adjust complex or major claims. In Germany, Europe and everywhere else in the world we are your competent local partner in the following sectors:
- Construction — From new construction to renovation // from single-family house to industrial hall // from sewer to roof
- Business Administration — From cents to millions // in BU, goods and product liability
- Machine — From CHP to nuclear power plant // from gear wheel to turbine // from robot to construction machine
- Lawyers — From liability to recourse // from compensation for pain and suffering to loss of earnings // from exterior mirrors to total loss
- CyberSolution
- run off
- Forensic Accounting
Reparaturmanagement

Crawford Contractor Connection is the largest fully independent network in the management of contractor services for the insurance industry and consumers. More than 6,000 specialist companies belong to the network in the USA, Canada, UK and Australia. Contractor Connection's proven model reduces processing time, lowers claims processing costs and improves cost estimation.
Crawford Schadenakademie
Seit über 75 Jahren konzentrieren wir uns auf die Aus- und Weiterbildung, um die Schadensbearbeitungsbranche nachhaltig zu optimieren. Mit der Crawford Akademie fördern wir nicht nur die Karrieren unserer eigenen MitarbeiterInnen in den Bereichen Schadenregulierung und Schadenbewertung, sondern bieten interessierten Unternehmen auch eine praxisorientierte Möglichkeit, ihre eigenen MitarbeiterInnen weiterzubilden und zu qualifizieren.
Crawford in 60 Sekunden
Schauen Sie sich dieses kurze Video an, um mehr darüber zu erfahren, wie Sie und Ihre Kunden von Crawford profitieren können. Klicken Sie auf das Bild oder sehen Sie sich das Video auf YouTube hier an.
Location and contact
Düsseldorf
Werdener Str. 4
40227 Düsseldorf
Email: duesseldorf@crawco.de
Call: +49 (0) 2 11 95 45 60
Hamburg
Bramfelder Chaussee 41
22177 Hamburg
Call: +49 (0) 40 37 48 050
Frankfurt
Sternstraße 8
60318 Frankfurt am Main
Call: +49 (0) 69 95 50 580