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Flood, Wind & Hail

UK Floods

United Kingdom

Dec 2019

Overview

Towns and villages flooded after severe rain

The UK was hit by unusually wet weather and even a tornado over the past few days. More than 100 flood warnings were issued as downpours moved eastwards across southern England on Saturday afternoon and into the evening.

Current Activity

Areas across England were flooded in the last two months, including in South and West Yorkshire; Lincolnshire and the Rivers Trent and Derwent in the East Midlands; Birmingham, Shropshire, Herefordshire, Worcestershire and Warwickshire in the West Midlands; Gloucestershire, Devon, and Cornwall in the south-west; and Oxfordshire, Buckinghamshire, Cambridgeshire, Essex, Sussex and Surrey in the south-east. Fishlake in Doncaster was one of the areas most severely hit.

Crawford adjusters, surveyors, claims technicians and contractors have been working flat out to progress flood claims as quickly as possible. The affected communities face a long road to recovery as it is essential that a property is fully dry before repairs can begin.

Flood claims are one of the most complex types of claim Crawford has to manage and can take a considerable amount of time to conclude depending upon the severity of flooding and construction of the building. The Association of British Insurers has produced an excellent guide on the complexity and length of time it takes to resolve a flood claim.

Claim numbers have increased above average over the past few days but there has been no dramatic increase and we are well able to cope with the volume received.

Expected Activity

As we head towards Christmas, our out-of-hours service will be fully operational throughout the holiday period and our adjusters will be responding to urgent claims and providing assistance to homeowners and businesses because disasters rarely happen in-office hours.

For more information about the Crawford response contact, Paul Bowyer or Gary Lobb with Crawford Claims Solutions as well as our 24/7 Claims Intake Team at claimsalert@crawco.co.uk.

Paul Bowyer
Crawford Claims Solutions
T: +44 (0) 7824 690049
E: paul.bowyer@crawco.co.uk

Gary Lobb
Crawford Claims Solutions
T: +44 (0) 7471 996691
E: gary.lobb@crawco.co.uk

Claims Intake Team
T: 0141 229 7500
E: claimsalert@crawco.co.uk


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