Created globally. Executed locally.
Our services set industry standards for quality and customer satisfaction. Learn more about:
From minor claims to major loss and catastrophic damage, Crawford is there with the right team, the right technology, and the right processes to help you restore, rebuild and importantly exceed your policyholders’ expectations.
Loss Adjusting Services in Australia: Property, Liability, Motor, Large & Complex Loss, Agriculture, Power, Energy & Mining, Virtual Adjusting, Marine, Construction and Engineering, Contract works, Machinery Breakdown and Fusion. Learn more.
When businesses suffer financial losses due to insured events, proper evaluation of the impact can be extremely complex. Such losses often demand collaboration amongst a host of experts, including forensic accountants that possess strong analytical skills, as well as knowledge and experience in a given enterprise or industry.
Crawford Forensic Accounting Services can work hand-in-hand with our traditional loss adjusting services to drive efficiencies through the overall claims process. Learn more.
Cyber Incident Response
As technology interweaves more deeply with our business processes and systems, the risk of cyber-related losses continues to grow. The threats of cyber-related property damage, reputational harm, legal exposure, business interruption, and more, loom large and most organisations are ill-equipped to manage their impacts. Working with Crawford ensures you can respond and mitigate the damage from cyber-related events. Learn more.
Crawford TPA offers the market an integrated end-to-end solution that focuses on control of indemnity spend and control of expert spend, while also maintaining strong local insurer, broker and cover holder relationships.
Crawford is the only Australian TPA offering integrated claims, legal and risk management services. Our model integrates traditional desk adjusting with legal experts and proprietary technology platforms. We help organisations of every size, every type, and in every geography meet the needs of their customers while reducing costs and overhead through a variety of third-party administration activities. Learn more. Download a brochure about our unique and comprehensive TPA solution.
We recognise how important it is to help people get their lives back on track quickly when damages occur. Contractor Connection offers a complete managed repair service, supporting policyholders from the first notification of loss right through every step of the repair and restoration process.
Contractor Connection is one of the largest networks of building professionals in Australia. We have selected only the best suppliers through rigorous vetting and our managed performance program delivers proven service and quality in domestic and commercial repairs. Learn more.
Engineering, Surveying & Building Consultancy
CRD Building Consultants & Engineers provides a national network of forensic engineers, building consultants, quantity surveying, and drafting teams with extensive technical expertise to manage any building and engineering claim. Our experience and cutting-edge technology covers both large scale complex projects and single, standalone buildings throughout the commercial, retail, leisure, industrial and residential property sectors.
Our team is well-versed and experienced in tender issues, construction defects, general contractors, trade contractors and project structure. We adapt our solutions to suit all manner of projects — from very demanding complex work to sensitive, individual projects with vulnerable clients. Learn more.
Crawford’s fully-owned law firm, HBA Legal, has a reputation for being one of Australia’s leading insurance law specialists. In business for over a decade, HBA Legal is dedicated to solving the full range of challenges across the insurance industry, as well as adjacent areas including employment law, industrial relations and occupational health and safety.
HBA partners with underwriters, brokers, insurers, insureds, and large self-insured companies and can be briefed as part of a ‘One Crawford’ solution or as a standalone law firm. Learn more. Download a brochure about our unique Recoveries solution.
A significant history based on honesty, integrity and quality
Crawford has a long history of working closely with many Steadfast Brokers offering value such as:
- Being involved in pitches to your clients and insurers at inception or renewal
- Being formally nominated as a preferred loss adjuster (i.e. written into the slip)
- Clearly understanding different brokers’ desired involvement at every stage of the claim (ie notification of our appointment only or regular communications through the claim lifecycle)
- Taking brokers’ feedback and evolving our claims process specific to your needs
- Pre-risk surveys (via CRD Building Consultants & Engineers)
- Provision of TPA services for under excess claims
- Providing building and restoration services via Contractor Connection for under deductible/excess claims handled by brokers
- Assisting to determine appropriate business interruption cover via consultation with Crawford Forensic Accounting
- Legal services; including recoveries for under deductible/ excess claims in conjunction with TPA
Get in touch
Are you ready to reimagine your entire claims process with the help of simplified solutions from a partner with almost a century of industry know-how? Let's talk.
President, Crawford Australia
P: +61 429 138 857
Head of Forensic Accounting
P: +61 412 719 433
Head of Virtual
P: +61 475 965 727
Head of Contractor Connection & CRD
P: +61 1300 729 239
M: +61 0427 624 607
Head of Crawford TPA
P: +61 0411 010 270
Head of Crawford Legal Services, APAC
P: +61 413 318 184
Chief Client Officer, Crawford Australia
P: +61 429 605 027
Head of Business Development & Growth
P: +61 429 233 001
Learn even more with a 1:1 consultation