Hurricane Lane

For support, please contact our 24-hour claims intake:

877.346.0300
claimsalert@us.crawco.com

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UPDATE — 8/25/2018

With Lane now downgraded to a tropical storm, impact to the Hawaiian islands should be less severe than once feared. That said, dangerous flash flooding, battering waves, mudslides, and landslides all remain serious threats. Crawford adjusters and WeGoLook Lookers remain engaged and prepared to work toward restoration of damage and mitigation of loss as the islands move into recovery. Additional Crawford resources, including CAT managers, are inbound to Hawaii and will be on the ground by Sunday, August 26th.

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UPDATE — 8/24/2018

Residents and businesses in Hawaii are bracing themselves for the impact of Hurricane Lane, which is expected to make landfall this evening and tomorrow. The National Weather Service predicts that Maui, Honolulu and Oahu will experience the most severe weather and are under a hurricane watch. Rainfall has reach two feet in some areas, and emergency personnel are preparing for treacherous winds, flooding and landslides.

WeGoLook Lookers are already performing damage assessments for clients, and hundreds of Catastrophe Services adjusters have indicated they are ready for deployment in our RENOVO adjuster portal, which categorizes adjusters by location, areas of expertise and availability. The RENOVO adjuster portal enables Crawford to mobilize response teams more quickly than ever before.

In addition, WeGoLook now seamlessly integrates with Xactware so that “looks” can be initiated and collected data tracked without leaving the Xactware system. Check out exactly how it works. Crawford offers integrated and comprehensive pre- and post- storm services, from pre-loss inspections to post-loss restoration and repair.

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ORIGINAL POST — 8/22/2018

The Crawford Catastrophe Services team is closely watching the progress of Hurricane Lane, currently moving west at 9 mph in the Pacific toward Hawaii. Hurricane watches have been issued for Maui and Hawaii counties as the storm slowly approaches the Big Island with possible direct impact. Dangerous conditions will continue to build throughout the remainder of the week.

Residences and businesses should prepare for dangerous currents and wind gusts, excessive rain, and storm surges. Crawford has more than 150 WeGoLook Lookers in the area who are available for the following pre- and post-storm services:

• Pre-loss inspections
• Damage contents inventory
• Business-interruption claim verification
• Stand-alone damage inspections

In addition to Lookers, CAT Services has hundreds of resources on standby in preparation for the storm. During 2017’s Hurricane Maria, Crawford’s triage service, TruLook, facilitated the processing of claims on an average of 4.7 days, when the industry standard often exceeded 30 days. Our comprehensive suite of services can support you in handling all aspects of your storm response.