Hurricane Irma

Hurricane Irma was the most powerful Atlantic storm in a decade. The storm battered the Caribbean islands before bearing down on the entire Florida panhandle and up through parts of Georgia, Alabama and the Carolinas. Total insured losses were estimated at $25 billion.

Irma made landfall in early September 2017, a mere two weeks after Hurricane Harvey pummeled the coast of Texas, bringing devastating floods to the region. Crawford & Company was just moving their induction center from Austin to Houston when grave concern about Irma began to develop. Crawford’s Catastrophe Services team watched Irma carefully while they worked around the clock to respond to client needs in Texas. The team established induction centers in both Houston and Jacksonville to ensure that adjusters responding to policyholders were well-versed in client-specific guidelines.

Crawford was also heavily involved in assessing auto and heavy equipment damage caused by the storm. Contractor Connection, Crawford’s managed repair network, provided water mitigation, board up, tree removal, roofing, and temporary housing service requests, among other needs.