California Wildfires: Camp, Woolsey and Southern Cal Fires

For assistance with claims in the aftermath of the fires, please contact Crawford's 24-hour claims intake:

877.346.0300
claimsalert@us.crawco.com

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Looker Coverage Map

Update - December 1, 2018

Heavy Rainfall Triggers Debris Flow and Mudslides in Burn Areas Rainfall in areas affected by the wildfires is creating new issues for residents. Debris flows and mudslides are forcing residents to evacuate again. At least 100 people were trapped in their residences near Paradise, and first responders were called in to assist. Officials have closed a number of roads due to existing and potential debris flows and mudslides, and the risk is twofold, not only do these cause acute physical danger, but they also perpetuate hazardous bacteria as they spread trash through populated areas.

Update - November 16, 2018

On day nine of the battle to contain the Camp and Woolsey fires in California, a statewide health emergency has been declared. Thousands are homeless and FEMA is working to make hotels and rental properties available for shelter, along with establishing makeshift schools and hospitals. These close quarters have made conditions prime for illness. Public health officials have confirmed an outbreak of norovirus in one shelter.

More than 10,000 homes and structures have been destroyed, and unfortunately, the Camp wildfire is still only 40% contained.

Early estimates predict losses to be anywhere between $3 billion and $6 billion, and the sheer number of destroyed homes will drastically increase the demand for builders and undoubtedly make rebuilding a lengthy and arduous process.

Crawford remains committed to its mission of restoring and enhancing lives, businesses and communities in the wake of the wildfires, which is why we have developed the processes and technology you need to hasten and streamline your response to policyholders. Moreover, we’re known for our industry-leading customer service, and every policyholder we touch is treated like a member of the family.

For information about how to gain access to Crawford’s network of temporary housing providers for ALE, contact Contractor Connection. Visit services to view the spectrum of our Crawford services. Visit innovations to see how we’re leveraging technology to reduce time-in-process for every type of claim.

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Update - November 13, 2018

The Camp Fire of Northern California is now officially the deadliest wildfire in California history. More devastation, more evacuations and more danger for those in the Los Angeles, Paradise, and their surrounding areas as the Camp, Woolsey and Hill fires continue to be fueled by wind and low humidity. Forecasters have warned residents and businesses in the areas to expect hurricane force winds of up to 74 miles per hour today. These, combined with extremely dry conditions, will perpetuate the fires and could even cause explosions.

Here are statistics regarding the fires:

Camp Fire

• 111,000 acres burned
• 25% contained
• 6,453 residences and 260 commercial structures destroyed
• 15,500 structures still threatened

Hill fire

• 80% contained
• Minimal damage

Woolsey Fire

• 91,000 acres burned
• 370 structures destroyed
• 20% contained
• 57,000 structures still threatened

Crawford Catastrophe Services adjusters are ready to deploy, but our experts anticipate that claim volume will not spike until the fires have been more thoroughly contained and residents are able to return to their homes. According to Catastrophe Services President, Beverly Trice, “Right now, we are waiting for conditions to improve. It could be days, even weeks for us to quantify the extent of the damage and the types of claims that we will receive as a result of these fires.”

Experts across Crawford’s business units are working together to offer affected clients and policyholders streamlined service offerings that can be combined or administered separately. Please don’t hesitate to reach out to us to assist with any and all of your needs pertaining to:

• Traditional field services
• Desk resources
• TruLook claims triage — gets every claim into the right hands from the start
• On-demand WeGoLook Lookers — help you gather and verify information quickly and cost-effectively
• Drone surveys — get eyes on damage in difficult to reach areas
• Contents evaluation
• Large and complex residential and commercial claims
• Forensic accounting

We’re here when you need us. For assistance with the California wild fires or other catastrophic events, contact our 24-hour ClaimsAlert call center at 1-877-346-0300 or email us at claimsalert@us.crawco.com.

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Original Post - November 11, 2018

Firefighters have reported that the Camp Fire in Northern California is currently only 25% contained and winds of up to 50 mph hour on Sunday are expected to exacerbate the deadly fire. More than 100,000 acres and 6,700 structures have been destroyed. This fire is now the third deadliest in California history. The Woolsey and Hill fires near Los Angeles have forced at least 170,000 from their homes. President Trump has declared a state of emergency in areas threatened by the fires.

Crawford Catastrophe Services has setup an event in its RENOVO adjuster interface, which allows adjusters to make themselves available for deployment. The RENOVO interface makes sourcing and categorizing adjusters by area of expertise a seamless process, and CAT deployment is faster than ever.

The CAT team expects to know more about the volume and types of claims as a result of these fires in the coming days and weeks. Check back with us. We will update this page as more information becomes available.

For assistance with the California wildfires or other catastrophic events, contact our 24-hour ClaimsAlert call center at 1-877-346-0300 or claimsalert@us.crawco.com.