Crawford Chat

Interesting people, inspirational stories

Crawford Chat: Stories from inspiring people

A video series where we learn about unique opportunities and inspirational initiatives from interesting people at Crawford. 

Crawford Chat: Episode 13 - Contractor Connection Canada

Episode 13 - Contractor Connection Canada

With Andrea Kirkland, Director of Operations, Platform Solutions & Contractor Connection Canada. In this episode, Andrea tells us all about how Contractor Connection operates in Canada, how we help our customers manage volume during catastrophes and how we leverage technology to keep customers and their policyholders informed every step of the way.

Previous episodes

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Episode 12 - How to build and leverage your network

With Douglas Dick, VP, Client Success/Technical Lead Crawford Global Technical Services (GTS). In this episode, Douglas shares tips and tricks on how to make meaningful connections and build a network. We also talk about what a personal brand is and why it's so important for career growth.
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Episode 11 - Turvi

With Andy Hutchinson, CRO of Turvi and Sam Krishnamurthy, CTO of Turvi. In this episode, Andy and Sam introduce what Turvi is all about. Additionally, they dig into some of the insurance industry's greatest challenges and biggest opportunities and how Turvi is positioned to tackle them head on.

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Episode 10 - International Women's Day

With Scott Bynoe, Vice President, North America Marketing. In this episode, the tables have turned and Jennifer Morassutti, Marketing Manager Canada takes the reigns to host this special International Women's Day edition of Crawford Chat. Jenn puts Scott in the hot seat to discuss why gender equality in the workplace is important and what active allyship looks like. 

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Episode 9 - People & Culture

With Nidhi Verma, Chief People & ESG Officer. In this episode, Nidhi shares how HR has evolved over the years from a transactional function to a strategic business partner that helps shape corporate culture. She also sheds light on emerging HR trends, the adoption of AI and the skills needed for future HR professionals to succeed.

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Episode 8 - Toastmasters

With Afiong Ekong, HR Director - Employee Success. In this episode, Afiong shares her experience with Toastmasters. Public speaking is not something everyone is comfortable with and Afiong shares the power of the Toastmasters community and resources to help people all over the world connect and learn how to be more confident in public speaking.

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Episode 7 - Branding

With Michelle Montgomery, Global Chief Marketing Officer. In this episode, Michelle helps us define brand narratives and shares the difference between a brand and branding. We also chat about the role culture plays in a brand and why employees are the number one brand asset to Crawford.

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Episode 6 - Career Fast Track

With Julie Evans, Manager, Professional Development & Corporate Training. In this episode, Julie talks about Career Fast Track, a unique training opportunity offered at Crawford to bring new talent into our organization. We all know proof is in the pudding, so Julie shares some success stories and details about why this training program is not your average, run of the mill corporate training initiative.

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Episode 5 - Young Insurance Professionals

With Finn Magee, National Sales Representative, Digital Solutions. In this episode, we chat with Finn about Young Insurance Professionals of Toronto (YIPT), an organization that provides networking and events opportunities to younger people entering the insurance industry. Finn talks about the importance of building networks early on in your career and why an organization like YIPT exists to future proof our industry.

Crawford Chat: Episode 4 - Healing Together: Mental Health Awareness

Episode 4 - Healing together: Mental health awareness

With Steve DelGreco, Sales Director, Canada. In this episode, we chat with Steve about a mental health awareness initiative he co-founded called Friends of the Industry Healing Together. Steve shares the importance of checking in on friends and colleagues and providing access to mental health resources for those in need.

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Episode 3 - From Co-op to President

With Pat Van Bakel, President, Loss Adjusting North America. In this episode, we sit down with Pat Van Bakel to learn about his impressive career trajectory. Pat also shares some wisdom and advice for employees wanting to grow their careers.

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Episode 2 - Link Canada

Link Canada with Emily Morine, Account Executive, London Markets. In this episode, we chat with Emily to learn all about 2SLGBTQ+ representation in the insurance industry and how she helped start the Canadian chapter of Link.

Crawford Chat: Stories from inspiring people

Episode 1 - Emerging leaders pilot project

With Rob Holmes, Executive General Adjuster. In this episode, we chat with Rob about his recent opportunity to embed himself in our UK business and discusses why London is such an important hub for insurance.

Meet the host

Scott Bynoe, Vice President, North America Marketing

As a firm believer in the power of storytelling, I endeavor to uncover extraordinary narratives across our company. In this video series I delve into the lives of our people to highlight compelling stories and fascinating pursuits beyond their day-to-day responsibilities. Through these chats we capture the essence of professional journeys but also bring to light the diverse personalities that make our company a tapestry of unique experiences.

Scott Byrne

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