Crawford Educational Services provides Instructor-led courses designed exclusively for the insurance industry, through traditional classroom training, as well as virtual delivery.
Our classes are led by certified instructors who use engaging lecture, group discussions, and practice exercises to facilitate learning. Explore the course offerings below.
Dates for 2023
Basic Casualty - In Person | Atlanta Training Center | Instructor-led - 5 days
Offerings: April 17-21; July 24-28; October 23-27
The Basic Casualty course target audience is licensed adjusters beginning a career as a Casualty Adjuster that need to develop the knowledge and technical skills necessary to successfully handle liability claims in a supervised environment.
This instructor-led course is held over 5 days in our Atlanta Service Center is interactive with each participant having the opportunity to role play and apply the knowledge they have learned throughout the class and work through small case study scenarios covering topics such as; Personal Lines Auto coverage; Homeowner Liability Coverage; Commercial General Liability Coverage; Slip / Fall claims; Negotiation strategies; Fair Claims Handling Practices; Digital / Mobile Apps; Claim Platform Quick Tips; Litigation Management; Suit Avoidance; Subrogation; Field Investigations, Recorded Statements, Scene Inspections and Canvass; Transportation claims, On-Scene Investigations (Call Outs), Marine and Cargo.
Advanced Casualty - In Person | Atlanta Training Center | Instructor-led - 5 days
Offerings: August 21-25; November 6-10
The Advanced Casualty course target audience is licensed adjusters with a minimum 3 years of experience as a Casualty Adjuster, or recently completed the Basic Casualty class with an interest in expanding their skills in handling more complex casualty claims.
This instructor-led course is held over 5 days in our Atlanta Service Center. The class structure will be in a team environment. Each participant will be required to utilize their prior class and work experience to navigate through case studies of more complex casualty claims, involving Commercial General Liability claims; Personal Auto claims; Uninsured Motorists claims and Homeowner Liability claims.
Each participant will be challenged to further develop critical thinking in the claim handling process and present cases and resolutions in a succinct, concise manner to the class.
Commercial Property Loss Adjusting - In Person | Atlanta Training Center | Instructor-led - 6 days
Offerings: February 6-11; May 1-6; November 6-11
This CE qualified, instructor-led course is for property adjusters interested in expanding their skills in handling the full adjustment of Commercial Property Loss claims from the First Notice of Loss to Settlement. Topics include Commercial Policy Analysis; Construction; Commercial Valuations; Coinsurance; Insurable Interests, Improvement and Betterment handling; Multiple Coverage/Damage Issues; utilization of Experts; managing the Loss Adjustment; Business Income Valuations and Stock Loss, using complex case studies to complete Schedules, the Statement of Loss and Reports.
Residential Property Loss Adjusting - In Person | Atlanta Training Center | Instructor-led - 3 Weeks
Offerings: March 13-31; June 12-30; September 11-29
This CE qualified, Instructor-led course is 14 days in duration providing the foundation for property claims professional careers as field and desk adjusters.
The course content includes three modules of study: Homeowner Policy / Claim Handling Process / Scoping Losses; Construction Demonstration / Techniques / Terminology; Xactimate Level 1 & Level 2 [Fundamentals & Proficiency] training.
These three modules are taught in sequential order, however, can be taken separately and are listed below
Homeowner Policy | Claim Handling Process | Scoping Losses - In Person | Instructor-led - 5 days
Offerings: March 13-17; June 12-16; September 11-15
This is the first module of the Residential Property Loss Adjusting class and may be taken as a stand-alone class. Designed to provide policy analysis by closely examining the layout and anatomy of a homeowners policy, enabling the property adjuster to quickly make coverage decisions, identify exclusions, and/or limitations. Other topics, the claims process; inspection process; adjuster tools; customer service.
Construction Demonstration | Techniques | Terminology - In Person | Instructor-led - 5 days
Offerings: March 20-24; June 19-23; September 18-22
This is the second module of the Residential Property Loss Adjusting class and may be taken as a stand-alone class. This course provides an overview of typical construction methods, procedures, materials and finishes of common residential construction. It uses a mix of how-to videos with guided commentary; reviews of actual property claim 3Dscans to scope common property losses, properly identify products, determine what is necessary to discuss the repairs and write accurate repair estimates.
Xactimate – Level 1 & 2 [Fundamentals & Proficiency] - In Person | Instructor-led - 3 days
Offerings: March 27-29; June 26-28; September 25-27
This is the third module of the Residential Property Loss Adjusting class and may be taken as a stand-alone class. This class is facilitated by an Xactimate Certified Trainer. This class is designed for new to intermediate Xactimate Users. Scenarios in the Xactimate Level 1 and Level 2 workbook, will be used to develop efficient techniques and best practices to complete professional estimates, preparing students for Level 1 and 2 Certification Exams.
Xactimate Level 2 User Certification Exam Prep - Virtually | Instructor-led - 5 days (12.5 hrs)
Offerings: January 9-11; February 20-24; April 17-21; July 10-14; October 9-13; December 4-8
This class is virtually facilitated by an Xactimate Certified Trainer and is designed for intermediate Xactimate users to increase their sketch and estimate writing proficiency and credibility in completing more complex estimates. Participants will learn short cuts and tips to increase speed and accuracy of estimate writing and will be prepared for the Xactimate User Level 2 Certification Exam.
Crawford Educational Services
For more course details download a training brochure.