Managed Repair for Insurance Carriers

Contractor Connection provides a total property solution.

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Crawford’s Contractor Connection is the largest independently-managed network of contractors servicing the insurance industry. With over 5,500 rigorously-vetted contractors across North America, Crawford is the only claims handling company able to deliver a world-class customer experience to your customers from first notice of loss all the way through to finished repair.

Our time-tested model helps you manage claims adjustment expenses, reduces claim cycle times, and improves estimate accuracy.

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Faster service

Through rigorous performance management and consistent application of expectations, we improve cycle times and increase customer satisfaction.

Improved efficiency

By assessing damage and estimating repair in a single step, our trusted process eliminates the need for a traditional adjuster on many low to mid complexity claims.

Accurate estimates

Leveraging technology, people processes, and industry best practices, we deliver accurate estimates tailored to each client's estimating guidelines.

Unmatched quality

Our contractors deliver world-class quality and stand behind their work with a five-year workmanship warranty on all completed repairs.

$2.5B project costs processed annually
350k+ annual assignments
5,500+ contractors across North Amercia
85.4 net promoter score (NPS)

End the search for reliable repair

Every contractor in our network has passed our rigorous credentialing process and is fully licensed, insured, and financially stable. Instead of making endless phone calls searching for the perfect contractor, your policyholder will already be on their way to a renewed home or business.

Crawford Contractor Connection only works with industry-leading general and specialty contractors. Our network contractors provide emergency response, general contractor restoration and specialty contractor services for commercial and personal property.

Global Managed Repair Content Repair 2X

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