Flood Adjuster Specialized Training (FAST)

Overview

Crawford’s 8-hour Flood Adjuster Specialized Training (FAST) webinar is designed to get currently active and veteran flood adjusters up to speed on current requirements and trends from FEMA’s Nation Flood Insurance program (NFIP). The FAST course is offered entirely online and encompasses a broad scope of flood claim topics both technical and insightful including estimating standards, operational guidance, and standard processes. 

The course also includes discussions on the NFIP Claims Manual, with examples of what FEMA is looking for and why. At Crawford we believe that proper training and support is the cornerstone of developing successful adjusters. Our flood adjuster training programs focus on preparing our adjusters to handle all aspects of the flood claims process to certify the best possible claim experience for both the policyholder and the adjuster.

Course Requirements for the Virtual Classroom

Those planning to attend this course should meet the following criteria before attending the virtual class:
1. They must be in good standing with FEMA/NFIP
2. They must be in good standing with Crawford and its affiliates
3. Have an active FCN
4. Must receive the invitation to attend the course
5. Must satisfy attendance requirements to receive credit 

What to Expect

This course will be instructed by a flood adjuster trainer with over 25 years of flood adjusting experience with over 5 of those years as an NFIP General Adjuster (GA). The class begins promptly at 9:00 am (CST) and will end at 5:00 pm (CST). There will be two fifteen-minute breaks and a 30-minute lunch. 

There will be periodic pop quizzes throughout the course to evaluate progress and to verify attendance.
 

Course Objectives

During the presentation we will discuss:
1. Flood adjuster basics and what’s new in the NFIP
2. Flood Adjuster Claim Handling
3. Adjuster Support
4. NFIP Photo Requirements
5. NFIP Claims Manual Overview
6. Flood Claim Estimating Standards
7. Proper Claim File Documentation
8. Recommended equipment and helpful tips for the field
9. NFIP Adjuster Fee Schedule
10. Potential opportunities with Crawford’s Flood Division
11. Q & A

This course is presented online and provided at no charge, but you must register to attend because it is an invitation only event. So don’t forget to register for these events and we look forward to having you with us.

All classes are subject to cancellation due to storm activity. Students will be notified in advance. 

* By registering for this course, you acknowledge that your attendance is voluntary and occurs outside of your regular work hours. This training is not directly related to your job duties, and you should not perform any actual work during the session. Participation in this course does not constitute compensable work time.