Adjuster Roundup and Training Event

Overview

The Adjuster Roundup and Training Event is designed for students looking to join the Crawford CAT family as well as learn more about the property claim adjusting profession. Students in this course will not only be taught how to be a fantastic property claim adjuster, but also become certified to work property claims for TWO of the largest carriers in the US. Students will learn how to read and interpret an insurance policy, customer experience tips, file documentation, and how to write professional estimates using Xactimate’s best practices. This course is designed to build a solid foundation for an adjuster’s first deployment or fine-tune your adjuster skills. The training will cover everything that goes into the claim handling process from first contact to settlement and more. For $399 this is the best training to prepare for the 2021 hurricane season! Heading into the season we anticipate having immediate deployment opportunities available after the event. *Attendees are eligible to receive $350 back if they deploy with Crawford (for at least 14 days) within 120 days of the event.

Course Requirements for Classroom Setting

Students of this course are encouraged to meet the following criteria before attending the class:

• Personal laptop with external mouse and Xactimate is required (Xactimate should be installed, we will have team members to assist downloading)
  • We recommended the 30-day free demo version of the X1 Xactimate:
    • Xactimate Demo Download Link
• Basic computer skills and understanding of Microsoft Windows
• Knowledge of the adjuster profession and basic understanding of damage identification and building components
• To attend this training, you must either be on Crawford's CAT roster or be in the process to joining the roster.
  

What to Expect

This course will be instructed by a Xactimate Certified Trainer with over fifteen years of property adjusting experience and ten years of teaching the Xactimate program. This is a 6-day class starting on a Monday and ending on a Saturday. The class begins promptly at 8:00 am (CST) and will end at 5:00 pm (CST) each day of the training. Training will be instructed through large and small groups safely distanced.

Agenda

Monday

• Crawford Introduction
• Generic Policy Interpretation
• Customer Experience

Tuesday

• Proper File Documentation
• Scoping
• Introduction to Xactimate and setup

Wednesday

• Xactimate Sketch
• Scenario Estimating

Thursday

• Roof Sketching
• Roof Estimating

Friday

• Carrier-Specific Certification trainings

Saturday

• Carrier-Specific Certification trainings

Course Objectives

Students of this course will be taught:

1. How to read and interpret an insurance policy
2. Contacting the customer and customer care tips
3. Proper file documentation
4. Writing scenario-based estimates using the Xactimate program (Wind/Hail damaged roofs, tree on fence estimating, elevation repairs, and interior water damage)
5. Xactimate estimate setup (Adding coverages, deductible, price list selection, depreciation, and overhead & profit)
6. Sketching roofs and interior floor plans in Xactimate (will include tools needed for complex roofs and interior sketches)
7. Line item entry (Use of macros and templates)
8. Xactimate Claim wrap up and reporting
9. Settling the claim with the insured
10. Practices of TWO large carriers

“I wish I had this training prior to the two storms I was deployed to.” - Fabiana S., Adjuster, T

Location