Resources
Type: Video
Data & automation trends: Practical predictions for claims
Advancements in analytics and automation are reshaping claims operations — from faster decisioning to more consistent execution.…
Built for the future: Introducing the 2026 U.S. predictions report
85 years of insight, one future‑focused viewDrawing on Crawford’s deep claims legacy, Mike Hoberman, CEO U.S. Operations, introduces…
2026 Broadspire Charity Golf Tournament
Only a day and a half, but a whole lot of impact. Our 2026 Broadspire Charity Golf Event brought together employees, clients,…
Crawford Chat: Episode 19 - Global Technical Services - Developing the best talent
With Robbie Arnold, Avery Cobb and Kelley Dorr from Crawford Global Technical Services. In this episode of Crawford Chat, Robbie,…
Four leaders. One conversation that actually matters.
RTW Metrics That Matter: Driving culture change and cost savings — hosted by Mark Delew, VP of consultative analytics at Broadspire,…
13,000 volts. One steady hand.
This narrative highlights the critical support provided by Broadspire to an injured worker who suffered severe burns from a…
Crawford Chat: Episode 18 - From industry icon to retirement: The legacy of Larry Thomas
With Larry Thomas, Global President - Platform Solutions. In this special episode of Crawford Chat, we sit down with Larry as he…
Crawford Chat: Episode 17 - Carrier wisdom meets service provider innovation
With Lance Malcolm, U.S. President - Contractor Connection. In this episode, Lance shares how his experience on the insurance…
Beyond the claim - What do AI, people skills, and proactive claims management have in common
In this episode, recorded live at RISKWORLD 2025, Kurt Leisure, VP of Risk Services at The Cheesecake Factory, shares how his team…
Crawford Chat: Episode 16 - The role of a complex claims adjuster
With Garrett Spina, Ontario Director, Global Technical Services, Canada. Garrett takes us behind the scenes of what it means to be a…
Crawford Chat: Episode 15 - Culture, leadership & legacy
With Rohit Verma, President & CEO of Crawford & Company. In this episode, Rohit shares some of the journey that brought him…
Crawford Chat: Episode 14 - Mentorship & volunteering
With Lynne Venkateshwaran, Manager, Office Administration, TPA Canada. In this episode, Lynne shares her passion for supporting new…