Resources
Type: Case Study
Strategic negotiation avoids litigation and controls settlement costs
An inflated settlement demand following a minor accident created litigation risk. Strategic negotiation and persistence led to…
Strategic negotiation avoids litigation and controls settlement costs
An inflated settlement demand following a minor accident created litigation risk. Strategic negotiation and persistence led to…
From export distribution to controlled resolution in agrochemincal loss
A formulation error threatened export markets and drove significant third-party claims. Swift containment, technical review, and…
Global teamwork strengthens response to contamination event
When a contamination event triggered a complex international recall, teams across borders worked together to assess losses, meet…
Policy based review eliminates unwarranted claim costs
A workers’ compensation claim raised red flags around entitlement. A policy-based review and formal objection helped eliminate…
Strategic recovery in a complex workers’ compensation claim
A boiler explosion caused severe employee injuries and major property damage, leaving the client with a high exposure workers’…
Maximizing recovery: How tenacity won a difficult PIP claim
This case study details how a $10,000 Florida PIP claim was initially missed due to insufficient documentation and administrative…
Transforming the member claims experience
See how a leading UK membership-based insurer partnered with Crawford TPA to achieve a 95 NPS, a 9.6 out of 10 satisfaction score,…
Rapid response drives confident coverage decision
When a serious motorcycle accident raised urgent questions about workers’ comp eligibility, Crawford’s same-day response and…
Strategic documentation cuts claim by 84%
Faced with a $250K injury claim backed by minimal evidence, Crawford’s adjuster used strategic documentation and a BI worksheet to…
Above-and-beyond field response secures key claim details
When a stolen semi-truck case came in on a Sunday, Crawford’s adjuster drove over six hours round-trip to gather critical evidence.…
Global Accident Damage Recovery program
A global brand operating thousands of retail sites across multiple territories faced a growing challenge: damage to their properties…