Resources
Business Line: On-Demand Services
Crawford Contractor Connection announces strategic partnership with Helixco
Contractor Connection, a leading managed repair network and a Crawford & Company business, is pleased to announce a strategic…
Technical Update: Marine claims in the Middle East
Conflict in the Middle East is having profound implications for global shipping, trade routes and marine insurance exposures. From…
Data & automation trends: Practical predictions for claims
Advancements in analytics and automation are reshaping claims operations — from faster decisioning to more consistent execution.…
Technical Update: Middle East
The current geopolitical instability and ongoing conflict in the Middle East is generating a range of potential exposures across a…
Crawford releases "Built for the Future: 2026 Predictions"
Built for the Future: U.S. Predictions Report 2026, a new report from Crawford & Company, explores the forces reshaping the…
Built for the future: U.S. predictions report 2026 and beyond
The "Built for the Future: 2026 Predictions" report explores the forces reshaping the insurance claims industry and offers expert…
Crawford & Company announces new operating divisions
Crawford has announced a new global operating structure designed to accelerate its client-centric strategy to deliver an integrated…
Maximizing recovery: How tenacity won a difficult PIP claim
This case study details how a $10,000 Florida PIP claim was initially missed due to insufficient documentation and administrative…
Sustainability: a global claims industry perspective
A cross-section of global claims leaders from Crawford’s carrier and broker partner organizations completed a quantitative survey…
Crawford announces leadership transition; appoints W. Bruce Swain, Jr. Interim President & CEO
Crawford is pleased to announce that W. Bruce Swain, Jr., will assume the role of interim president & chief executive officer…
The internalization cycle: Why going in-house isn't always the answer
The idea of bringing services in-house, whether it’s claims adjusting, third-party administration, or contents valuation, seems…
The insurance affordability outlook
This report, developed by CB Insights and Crawford & Company, offers a data-driven roadmap for addressing affordability. By…