Resources
Industry: Insurance Carriers
Commercial claim solved quickly
A commercial warehouse owner in Kansas filed a claim for roof damage caused by wind and hail. Contractor Connection quickly assigned…
The golden rules of captive claims management
Over the last two years, the worldwide COVID-19 pandemic, combined with a challenging insurance market for conventional risk…
Employers must “re-examine” empathy towards employees to benefit customer experience
Crawford’s managing director, UK and Ireland spoke to The Insurer TV about the need for a work environment which is conducive to the…
Fostering empathy in the workplace
Empathy is a vital component that can influence an insured's experience during and after a claim is handled. In this piece, you will…
How technology, soft skills and empathy are empowering employees
Empathy + Technology: Learn how technology, soft skills and empathy work together to empower employees across your…
Exposure to war in Ukraine and the effects of sanctions against
Companies are seeking to address the global ripple of restrictions on imports and exports, supply chain disruption, escalating oil…
How experience and data combined enhance managed care solutions — from start to finish
For companies looking to refresh their approach to care management for injured workers, it may be time for a program assessment.…
Building a technology ecosystem that enables a superior property claim customer experience
Insurers face formidable challenges when it comes to the end-to-end handling of high-volume property claims. They must deal with…
Crawford 2021 Global Citizenship report
With Crawford's worldwide network of experts dedicated to restoring lives, businesses and communities, we strive to be responsible…
Disability & Leave: employee experience video
Respect and care is not just an offering, it is the heart of who we are.
Risk Manager dashboard tour
Broadspire, delivering a positive client experience through innovation and partnership.
Casualty brochure
With so many variables, casualty and liabiilty claims can be complex and time-consuming. Crawford blends innovation and expertise to…