Mike Seper, our Global Technical Services (GTS) Adjuster Spotlight, is based out of Frankfort, Illinois—roughly 20-minutes outside of Chicago where he lives with his wife and two-year-old son, and awaits the birth of his second child sometime in September. Mike has spent the majority of his life in the Chicago area and has spent five-years with Crawford. He worked with Crawford from 2013 to 2015 before taking a brief hiatus, then returning in 2017. Mike currently holds the position of National General Adjuster. His work spans the globe but largely pertains to claims involving agriculture, industrial, and manufacturing space. Mike has held numerous positions with an array of businesses, giving him a broad scope of the insurance industry and the many intricacies within it. We recently sat down with Mike to talk to him about his work as a GTS adjuster.
Why did you choose to join Crawford?
“Being at Crawford has given me the ability to work on global accounts with world-class adjusters on a consistent basis. Crawford has always remained a large figurehead within the industry when it comes to managing large and complex claims.”
Working with Crawford has given Mike the ability to approach difficult accounts and challenge himself in a range of dynamic situations, instead of falling into a routine work schedule.
What is a typical work week like for you?
“Like most people’s work week, a lot of time is spent in meetings or on the phone. Sometimes, the typical week could be spent onsite doing inspections, and in some cases, the onsite inspection could have me traveling three-time zones away due to an urgent matter requiring me in a moment’s notice. Last-minute industrial fire called in on a Thursday at 5-p.m. and people need me there the next day. Those types of challenges make it fun.”
What do you like about working at Crawford?
The complexity behind each account makes the job more interesting for Mike.
“I enjoy getting the opportunity to work on accounts in eight different time zones that span continents.”
How will adjusting change over the next five years?
Mike believes that following the events of the pandemic, work will become more remote, but with better cooperation amongst groups across vast distances.
“With the advancements made over recent months, I expect a lot of these changes to remain within the company to provide better cohesion with other members of Crawford.”