From bodily injury to product liability, we have the resources to consistently manage any commercial general liability claim. At the onset of the claim, our claims professionals will gather all appropriate information and analyze the situation. Then they will propose a Strategic Plan of Action outlining the critical components of the claim including goal setting, timelines, medical management objectives, litigation strategy, tactical plan, and reserve rationale.

 

When necessary, we can provide additional services to optimize the claim process. Our service includes access to the largest, wholly-owned offering of specialized support services. This means we can handle any claim, regardless of complexity, from start to finish, leading to faster claim closure rates, reduced litigation, and lower total cost. 

 

Complex and High-Exposure Claims

When you have a highly complex or high-exposure claim, you need an experienced professional who understands and anticipates the complications inherent to sensitive cases. Our senior risk analysts are an elite group of claims professionals who on average possess more than 25 years of workers’ compensation and liability experience. These highly trained professionals are strategically located at throughout the United States.

 

High Volume/Frequency

If your business regularly experiences a high volume of liability claims, we can establish a Client-Dedicated Service Center on your behalf. These centers reflect our unique ability to tailor our tools, systems, processes, and expertise in a way that complements your organization’s culture. It’s the cost-effective option for clients with a large volume of claims concentrated in one geographic region.

 

Committed to Excellence

Our Quality Program ensures that we meet the highest standards of claims adjudication and reporting in every branch, nationwide. By monitoring and actively promoting the application of our clients’ and our own standards, we empower our claims professionals to produce consistently high-quality work.In our continued efforts to provide Excellence In Everything We Touch, we also conduct a SAS 70 Type II Audit semi-annually.

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