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Crawford & Company offers dedicated teams focused on client-specific claims management services for volume personal lines across the EMEA region. For complex domestic and commercial property adjusting, these units are complemented by experienced property claims managers who can draw upon wider skills from specialist subsidence, agricultural, major loss, surveying, repair and reinstatement services. We provide the tools and resources to expedite each claim on site always primary focusing on client service. Whether you require a local or centralised service, we can develop the right property claims solution and provide a dedicated team that responds quickly and efficiently.
We encourage, recognise and reward technical skills, quality and service excellence. We provide claims handling staff and clients with clarity on personal authority levels and provide a system of personal development and career progression in conjunction with our in-house training facilities.
Our experienced staff assess each case immediately on receipt of instruction and combine this with information gathered during the initial quality call. Programmed systems then select the most appropriate available resource ensuring the right one is deployed. This allows us to satisfy our clients’ ongoing requirements by allocating the right person with the right skills to the right job, and importantly, to be able to evidence this.
For information on other EMEA country property services, please contact your relevant Country Manager:
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